Affected Services and/or Tools
CANCELLED: Friday, August 12 from 7:00 p.m. to 11:00 p.m. Pacific Time
Application
|
Downtime / Impact
|
IAM
|
· Oracle Identity Manager will not process new onboards, offboards or data sync between systems. Data will be queued.
· Internal user password changes to downstream systems will be queued.
|
SAP
|
· External user enablement, disablement, and updates will be queued.
· New registrations to SAP will be queued
|
Ascend
|
· New partner registrations will be queued.
· Updates will be queued and processed after the downtime.
|
Support Site
|
· New registrations and user profile updates cannot be processed.
|
Purpose/Customer Benefits of this maintenance
NetApp Support Site Search
- For KB content, customers and partners can go directly to kb.netapp.com
- For Product Documentation and other library content, please use NSS navigation to access the content instead of search.
All Other Applications
There are no workarounds for the impacts listed during the specified windows.
Connect with NetApp Support
Contact NetApp Technical Support for support escalation needs during this downtime:
- US & Canada: +1 888 463 8277
- EMEA & Europe: +800 44 NETAPP
- Asia & Pacific: +800 800 80 800
If you have a NetApp-assigned support representative, you may contact your representative for technical help during the downtime.
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