Since migrating data from our file servers to our 2040 we are no longer able to scan to a network folder using our Sharp MX-2600N. The display has the error CE-00. The job log shows this: Send Error 80-0000. Both of these errors indicate a connection or authentication error. The CIFS share is set to Everyone Full Control and the directory rights for the copier user are set to modify (RWXD). The rights are setup exactly how they were before. Logging into a workstation with the copier logon allows you to create and delete files in the destination folder. DNS entries on the copier are correct. I've deleted and created new entries for the network folders on the copier. I've checked the message logs on Vol0 of the filer and can't find any errors. Anyone run into this?
I had a similar issue with a customer once. The scanner was running an old version of Windows CE which only supported and old version of the NTLM authentication scheme. The only option was to patch the Windows CE client (there was an update for that, and a registry key that could be set), which the maker of the scanner did not allow/support.
I'm having the exasct same problem with a 2040 and a Sharp MX-4501N according to our support its using smb 1, I tried enabling 2 as suggested above but with no luck. Have you figured out a solution jeahrens00?
If a CIFS client sends a request to connect to a CIFS share using NTLM,
clustered Data ONTAP expects the domain name to be up to 15 characters.
If the provided domain name is longer than 15 characters, the request fails.