Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

ONTAP Discussions

7MTT running on Windows 10


Are there any plans to release 7MTT for Windows 10?  If so, any idea when that might be available?  I was recently upgraded to Windows 10 and can no longer install/run 7MTT for data migration planning or execution.



I've not configured 7MTT to work on Win10, but I've gotten it working in various incarnations on Windows Server 2012R2 and invariably the problem has something to do with Java.  The Java version still 1.8u112 (which lights up our Nessus scanners) and so we have to play the java-shuffle when we run the tool (i.e. install u112 and then pull it off when we're done).  To zero in on what might be causing the problem, check out the server-console.log in the "C:\Program Files\NetApp\7-Mode Transition Tool\logs" directory.


I can replicate your error below just by trying to run the tool with a newer version of Java.  The errors that get spit out are along the lines of:


2017/04/11 11:52:48.130 | ADVICE | wrapper | --------------------------------------------------------------------
2017/04/11 11:52:48.130 | ADVICE | wrapper | Advice:
2017/04/11 11:52:48.130 | ADVICE | wrapper | Usually when the Wrapper fails to start the JVM process, it is
2017/04/11 11:52:48.130 | ADVICE | wrapper | because of a problem with the value of the configured Java command.
2017/04/11 11:52:48.130 | ADVICE | wrapper | Currently:
2017/04/11 11:52:48.130 | ADVICE | wrapper | wrapper.java.command=
2017/04/11 11:52:48.130 | ADVICE | wrapper | Please make sure that the PATH or any other referenced environment
2017/04/11 11:52:48.130 | ADVICE | wrapper | variables are correctly defined for the current environment.
2017/04/11 11:52:48.130 | ADVICE | wrapper | --------------------------------------------------------------------
2017/04/11 11:52:48.130 | ADVICE | wrapper |
2017/04/11 11:52:48.239 | FATAL | wrapper | Critical error: wait for JVM process failed


Hope that helps...




Thanks for the reply. Looking in the log you mentioned, I didn't see any java issues, however I did find this:


com.netapp.common.platform.OperatingSystem.createInstance()] threw exception; nested exception is com.netapp.common.platform.PlatformException: PLAT-00000: Unsupported Operating System type: windows 10




Ouch - that's a smoking gun...


I downloaded the latest version of the 7MTT just recently to reinstall.  I'll try it on my Win10 desktop and see if there's a way of getting it to work (but no promises)...


Oh well,






What error message are you getting or can you please send me the screenshot of error message.



If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.



The service will not start. Fails with the following error.



Here's the log:






NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner