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ONTAP Discussions

7MTT running on Windows 10

markfred

Are there any plans to release 7MTT for Windows 10?  If so, any idea when that might be available?  I was recently upgraded to Windows 10 and can no longer install/run 7MTT for data migration planning or execution.

5 REPLIES 5

colsen

I've not configured 7MTT to work on Win10, but I've gotten it working in various incarnations on Windows Server 2012R2 and invariably the problem has something to do with Java.  The Java version still 1.8u112 (which lights up our Nessus scanners) and so we have to play the java-shuffle when we run the tool (i.e. install u112 and then pull it off when we're done).  To zero in on what might be causing the problem, check out the server-console.log in the "C:\Program Files\NetApp\7-Mode Transition Tool\logs" directory.

 

I can replicate your error below just by trying to run the tool with a newer version of Java.  The errors that get spit out are along the lines of:

 

2017/04/11 11:52:48.130 | ADVICE | wrapper | --------------------------------------------------------------------
2017/04/11 11:52:48.130 | ADVICE | wrapper | Advice:
2017/04/11 11:52:48.130 | ADVICE | wrapper | Usually when the Wrapper fails to start the JVM process, it is
2017/04/11 11:52:48.130 | ADVICE | wrapper | because of a problem with the value of the configured Java command.
2017/04/11 11:52:48.130 | ADVICE | wrapper | Currently:
2017/04/11 11:52:48.130 | ADVICE | wrapper | wrapper.java.command=
2017/04/11 11:52:48.130 | ADVICE | wrapper | Please make sure that the PATH or any other referenced environment
2017/04/11 11:52:48.130 | ADVICE | wrapper | variables are correctly defined for the current environment.
2017/04/11 11:52:48.130 | ADVICE | wrapper | --------------------------------------------------------------------
2017/04/11 11:52:48.130 | ADVICE | wrapper |
2017/04/11 11:52:48.239 | FATAL | wrapper | Critical error: wait for JVM process failed

 

Hope that helps...

 

Chris

jonpblack

Thanks for the reply. Looking in the log you mentioned, I didn't see any java issues, however I did find this:

 

com.netapp.common.platform.OperatingSystem.createInstance()] threw exception; nested exception is com.netapp.common.platform.PlatformException: PLAT-00000: Unsupported Operating System type: windows 10

 

 

colsen

Ouch - that's a smoking gun...

 

I downloaded the latest version of the 7MTT just recently to reinstall.  I'll try it on my Win10 desktop and see if there's a way of getting it to work (but no promises)...

 

Oh well,

 

Chris

hariprak

Hi,

 

What error message are you getting or can you please send me the screenshot of error message.

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

jonpblack

 

The service will not start. Fails with the following error.

Error2.JPG

 

Here's the log:

 

Error1.JPG

 

 

 

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