We are changing our NetApp support to a 3rd party vendor. I need to change the option "autosupport.support.to" field to a new email address and receiving the message that this field is "read-only"
I tried chaning it thru the priv advanced and get same message.
We are running 8.1.4P3 7-Mode.
Please let me know if/how I can change this options.
autosupport.support.to is for netapp my autosupport. you need to change following options :
For partner support there is also autosupport.partner.to.
autosupport.to will send a detailed report to the vendor you're partnered with based on a trigger, either manual or an incident on your NetApp
and autosupport.noteto will do the same thing but an abbreviated version
Here's a link to NetApp's documentation:
In recent Data ONTAP autosupport.to gets only selected notifications. To send all notifications to partner support you need to use autosupport.partner.to.