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If ASUP is trigger sucessfully. But on the autosupport website , there is't any ASUP is send...

newbeee
1,862 Views

the storage was in private network and is why that does not receive  autosupport netappsupport via website

is there a way to open TCP port and destination port so that the ASUP is send to netapp autosupport webpage?

3 REPLIES 3

rwelshman
1,832 Views

You can use either smtp or http to send the autosupport to netapp. You would need to work with your internal network team to open the appropriate port to allow the autosupport to be sent to NetApp.

newbeee
1,810 Views
Which port should open ?

Sahana
1,800 Views

Refer https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-6F959368-F40F-4621-AD2F-71511ECB3277.html to check the ports.

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.
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