ONTAP Discussions

OnTap 8.3.2 System Manager Not Working

I have a cluster running OnTap 8.3.2

The cluster and node management network interfaces are active

and I can ssh to them.


The web services are up and running

Cluster::> sys ser web show
  (system services web show)
 External Web Services: true
                Status: online
    HTTP Protocol Port: 80
   HTTPs Protocol Port: 443
         TLSv1 Enabled: true
         SSLv3 Enabled: false
SSL FIPS 140-2 Enabled: false


I am using I.E. 8


When I attempt to access the filer via the GUI (using https),

using the cluster IP I get the security certificate error,

click continue to this website

The URL is https://nnn.nnn.nnn.nnn/sysmgr/SysMgr.html


The screen stays white and I am not prompted for the credentials.


Any ideas ?


Thanks in Advance


Re: OnTap 8.3.2 System Manager Not Working


Mark -


IE 8 is not supported.


See the supported browsers here: 



I hope this response has been helpful to you.


At your service,


Eugene E. Kashpureff, Sr.
Independent NetApp Consultant http://www.linkedin.com/in/eugenekashpureff
Senior NetApp Instructor, FastLane US http://www.fastlaneus.com/
(P.S. I appreciate 'kudos' on any helpful posts.)


View solution in original post

Re: OnTap 8.3.2 System Manager Not Working

That Worked, upgraded to Firefox 50.




Re: OnTap 8.3.2 System Manager Not Working



Just a update to that ticket to give another solution. 


I had exactly the same problem (404 page not found) after i did a downgrade from ONTAP 9.1P2 to ONTAP 8.3.2P9. 


I notice that service name "sysmgr" was not enable and i simply run the following command : "

services web modify -name sysmgr -enabled true



Hope it will help someone one day. 



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