ONTAP Discussions

Highlighted

Orange light on FAS3270

Hi,

I wonder if anyone could help?  I currently have an orange light on my one of my FAS3270's running 8.0.2P3 7-Mode but checking the operations manager I can't see anything wrong.

One of the team did replace a disk some time ago and I not sure if the light has failed to go off after it was replaced.

I have also run sysconfig -c, environment status, aggr status -f, vol status -f, on all the filers and nothing is showing as broken.

I was wondering if this is a bug in the software possibly.

Thanks

3 REPLIES 3
Highlighted

Re: Orange light on FAS3270

Good morning Ray,

I was running into 2 similar amber light on issues:

- an amber light refuse to go away about 4 years ago on one of my FAS6240 baby with DOT 7.3.6. It was an internal bug with cause a fake amber light on.

- Another case was due to a mother board replacement. The amber light on the controller only due to battery still in recharge process

Is your amber light just showing on the controller only & all the drive/shelve shows green light?

You may wish to open a case with NetApp support for an in deep analysis.

Good luck

Henry

Highlighted

Re: Orange light on FAS3270

Hi Henry,

Thanks. The light is just showing on the controller all the disks are green.  I think I may dig out our support number and do as you suggest and book a call out.

Will update this question if they solve it.

forgot to say I think a reboot will clear this light but the boss doesn't want to reboot the controller.

Thanks

Ray

Highlighted

Re: Orange light on FAS3270

Definitely open a case...we have run into several of these where we have to halt -s and ctrl-g to the SP to clear the amber light (power cycle doesn't clear it) or fru_led commands to clear it.  Before running each false alarm procedure (the halt -s or the fru_led off commands...depending on ONTAP version) have support guide you to see if a real issue first (environment status, etc.).  You don't want to clear the LED if a real issue, but sounds like it is a false alarm.  The fru commands are nice since no reboot of the controller to run them and support will guide you through those.

Check out the KB!
NetApp Insights To Action
All Community Forums