Solved: Re: RLM Status: Offline

victorcharlesedwards · ‎2012-01-23

Recently started seeing this message appear on FilerB:

Mon Jan 23 11:00:15 PST [FilerB: rlm.orftp.failed:warning]: RLM communication error, receiver timeout waiting for RLM response.
Mon Jan 23 11:00:15 PST [FilerB: rlm.driver.hourly.stats:warning]: The software driver for the Remote LAN Module (RLM) detected a problem: Configuration Error (1).

Here's what I see when I do a 'rlm status' on FilerB (FilerA shows 'Status: Online'):

FilerB> rlm status

Remote LAN Module Status: Offline

Part Number: XXX

Revision: XX

Serial Number: XXXX

Firmware Version: X.X

Mgmt MAC Address: 00:A0:98:XX:XX:XX

Ethernet Link: up

Using DHCP: no

IPv4 configuration:

IP Address: 192.168.1.113

Netmask: 255.255.255.0

Gateway: 192.168.1.2

192.168.1.113 is pingable from FilerA, and 'cf hw_assist test' works fine from both filers. Here is what 'cf hw_assist status' looks like from FilerB.

FilerB> cf hw_assist status
Local Node(FilerB) Status:
          Active: FilerB monitoring alerts from partner(FilerA)
          port 4444 IP address 192.168.1.213
Partner Node(FilerA) Status:
          Active: FilerA monitoring alerts from partner(FilerB)
          port 4444 IP address 192.168.1.211

Any suggestions on how to resolve this non-disruptively are appreciated.

mjschneider · ‎2012-01-24

I've seen that issue a couple times. I think ontap just loses communication with rlm somehow.

I do a 'rlm reboot' to clear the problem.

View solution in original post

mjschneider · ‎2012-01-24

I've seen that issue a couple times. I think ontap just loses communication with rlm somehow.

I do a 'rlm reboot' to clear the problem.

NAYABSK · ‎2013-10-22

Sorry hope this is a old post i am also facing the same issue does the RLM reboot needs downtime or it will have any disruption on the filer ???

aborzenkov · ‎2013-10-22

RLM reboot should not cause any impact on running filer. You will lose console if you are connected via RLM LAN port.

NAYABSK · ‎2013-10-22

Thanks for the confirmation