SMVI job can not delete

[masaru]

Hi

My customer is using SMVI1.2.

He got snapshot backup using SMVI.

But he deleted snapshot using FAS command line, Then SMVI job can not delete following error.

"Snapshot is not found."

Is there a method of deleting the job?

Best Regards,

-masaru

[amritad]

Hi

You can delete the backup job from the SMVI UI. In the backup tab you will see the list of all scheduled jobs. The delete button is at the top of the page and you can simply delete your backup job from there. IS that failing?

Regards

Amrita

[masaru]

Hi

I had mistake.

The error occured after changing storage ip address.(not after snapshot delete)

See attach file.(Err screen shot)

Regards,

-masaru

[amritad]

Hi

So in the set-up tab of SMVI have you added the changed IP address?

Regards

Amrita

[masaru]

Yes, My customer says that changed the IP address setting.

[amritad]

Hi

Can you try creating fresh scheduled backups and verify if they succeed. Once that's done could you please try deleting the backups and check if it works for the fresh backups?

REgards

Amrita

[masaru]

Hi

The job that made it after changing IP address is working normally.

And, the job can be deleted.

Regards,

-masaru

[amritad]

Hi

But you're not bale to clean up any of the jobs with the old IP address is that the exact issue? When you try to clean up jobs from SMVIyou are seeing errors?

REgards

Amrita