Shelf and Drives show question marks

[Craig-G]

Interesting problem on one HA Node.

The ‘storage show disk –p’ and ‘aggr status –r’ output shows ? for Shelf 3 drives on only 1 node in the 7-Mode HA Pair.

The other node shows normal.

The ‘sysconfig –a’ command shows everything normal on both nodes.

1b.02.22  A    1c.02.22   B     2   22

1b.02.23  A    1c.02.23   B     2   23

1b.03.0   A    1c.03.0    B     ?    ?

1b.03.1   A    1c.03.1    B     ?    ?

1b.03.2   A    1c.03.2    B     ?    ?

1b.03.3   A    1c.03.3    B     ?    ?

The nodes both show DP/HA and the drives are in use on both Nodes.

[Trubida]

Have you updated the disk qualification package on the nodes?

[Craig-G]

The same QualPack is running in both nodes.  It is an older one but, then, so are the drives which were added (X477 - HDD, 4.0TB, 7.2K, SAS).

The same type shelf/drive were installed on multiple systems with only this one node having issues.

[amans · Accepted solution]

Hello Craig,

If the issue is only with one node, ideally a takeover and giveback should fix it.

Here are two bugs you may want to review.

https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=875483
https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=801978

Regards,

Aman

[Craig-G]

Aman: Bug 875483 sounds like the issue.  The system is working properly so it may be only cosmetic.  I will look into performing a Takeover/Giveback in the future.

Thanks.

[amans]

Great,  it's just a reporting issue, to/gb will take care if it.

Regards,

Aman