SnapRestore License is require in SRM?

[woodypoon]

Hi Guys,

Our infra is using NetApp storage (NFS) with VMware.

Whenever I perform 1st attempt Recovery in SRM, it appeared the errors,

Error: Failed to promote replica devices. Failed to promote replica device '//xxxxxx/xxxxxxx_vol01', SRA command 'failover' failed for device '//xxxxxx/xxxxxxx_vol01'.

The SnapRestore license is not present Ensure that the SnapRestore license is enabled.

When I perform 2nd attempt, it able to perform faiover to recovery sites.

Is there any idea? Why the 1st attempt need SnapRestore enabled?

SRM not only using SnapMirror?

Need help..

Thanks.

[Renifa]

Hi,

A SnapRestore license is required on the NetApp system only NON-QUIESCED SMVI SNAPSHOT RECOVERY. This feature is not available in NetApp FAS/V-Series Storage Replication Adapter 2.0 for SRM 5. Refer the TR 3671

Hope this help.

[woodypoon]

I'm using NetApp FAS/V-Series Storage Replication Adapter 2.1 for SRM 5.5

However, when I perform recovery..

the error show that, i do not have the snaprestore license.

When I perform 2nd attempt, it can pass thru.

Any idea what's wrong? why snaprestore will use in this senario?

[samueljk]

I am having the exact same problem on SRM 6.1, SRA 2.1.0.1, and NetApp Cluster Mode 8.3.2.  Has anyone found a solution to this?