System is using a mixture of single path and multi-path HA attached storage.

ANTONIO_SIMULA · ‎2015-11-26

Hi All, I have a problem with FAS2240-4 7-mode with two shelf of disk,

under command : storage show disk -p

In shelf with dual path I see that only a disk not have a dual-path :

PRIMARY PORT SECONDARY PORT SHELF BAY
-------- ---- --------- ---- ---------
0a.00.0 A 0b.00.0 B 0 0
0a.00.1 A 0b.00.1 B 0 1
0a.00.2 A 0b.00.2 B 0 2
0a.00.3 A 0b.00.3 B 0 3
0a.00.4 A 0b.00.4 B 0 4
0a.00.5 A 0 5
0a.00.6 A 0b.00.6 B 0 6
0a.00.7 A 0b.00.7 B 0 7
0a.00.8 A 0b.00.8 B 0 8
0a.00.9 A 0b.00.9 B 0 9
0a.00.10 A 0b.00.10 B 0 10
0a.00.11 A 0b.00.11 B 0 11
0a.00.12 A 0b.00.12 B 0 12
0a.00.13 A 0b.00.13 B 0 13
0a.00.14 A 0b.00.14 B 0 14
0a.00.15 A 0b.00.15 B 0 15
0a.00.16 A 0b.00.16 B 0 16
0a.00.17 A 0b.00.17 B 0 17
0a.00.18 A 0b.00.18 B 0 18
0a.00.19 A 0b.00.19 B 0 19
0a.00.20 A 0b.00.20 B 0 20
0a.00.21 A 0b.00.21 B 0 21
0a.00.22 A 0b.00.22 B 0 22
0a.00.23 A 0b.00.23 B 0 23
0b.01.0 B 0a.01.0 A 1 0
0b.01.1 B 0a.01.1 A 1 1
0b.01.2 B 0a.01.2 A 1 2
0b.01.3 B 0a.01.3 A 1 3
0b.01.4 B 0a.01.4 A 1 4
0b.01.5 B 0a.01.5 A 1 5
0b.01.6 B 0a.01.6 A 1 6
0b.01.7 B 0a.01.7 A 1 7
0b.01.8 B 0a.01.8 A 1 8
0b.01.9 B 0a.01.9 A 1 9
0b.01.10 B 0a.01.10 A 1 10
0b.01.11 B 0a.01.11 A 1 11
0b.01.12 B 0a.01.12 A 1 12
0b.01.13 B 0a.01.13 A 1 13
0b.01.14 B 0a.01.14 A 1 14
0b.01.15 B 0a.01.15 A 1 15
0b.01.16 B 0a.01.16 A 1 16
0b.01.17 B 0a.01.17 A 1 17
0b.01.18 B 0a.01.18 A 1 18
0b.01.19 B 0a.01.19 A 1 19
0b.01.20 B 0a.01.20 A 1 20
0b.01.21 B 0a.01.21 A 1 21
0b.01.22 B 0a.01.22 A 1 22
0b.01.23 B 0a.01.23 A 1 23

I don't think that there is a problem with shelf connection cable, but i don't understand because this Disk not see in Dual Path

Can you help me ?

thanks

Antonio

hariprak · ‎2015-11-26

Hi,

Can you provide us below command output,

disk show -v
disk show -n

For General SAS Cabling Rules, refer https://library.netapp.com/ecm/ecm_get_file/ECMM1280392

Also refer KB article, https://kb.netapp.com/support/index?page=content&id=2023388&actp=RSS

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

venkat3 · ‎2015-11-26

In addition to above you may want to use config advisor which would clearly list out issues if any.

http://mysupport.netapp.com/NOW/download/tools/config_advisor/

or

http://mysupport.netapp.com/tools/info/ECMS1357843I.html?productID=61923/

-SR

ANTONIO_SIMULA · ‎2015-11-27

Hi all, thanks for your answers, but yeasterday i opened a support ticket .

Now i set this disk in failed status and look replacement .

thanks

Antonio