The transition to NetApp MS Azure AD B2C is complete. If you missed the pre-registration, you will be invited to reigister at next log in.Please note that access to your NetApp data may take up to 1 hour.To learn more, read the FAQ and watch the video.Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.
You likely see this as you don't have active NetApp contract assigned to your user. you will need to provide NetApp via the feedback from a serialnumber of an in-contract device to be able to access downloads.
please note that software for product at their end of extended support are not available to download at all.