shelf 0 on channel 0c voltage error for Voltage sensor 4: critical status. This module is on the rear side of the shelf, on the right power supply

[NETAPPTNT]

Hi Guys

we have been having this issue for over 2 weeks. I have gone over all out electrical infrastructure everything is ok.. NETAPP keeps giving this error every couple of hours. Can this be a hardware fault of the PSU attached to the shelf?

i also get this error :  PSU1 is  failed. PSU1 12V is  warning low. PSU1 5V is  w)

then after some hours it says: DS12-ESAS shelf 0 on channel 0c power supply information for Power supply 1: normal status.

followed by:

Fault previously reported on disk storage shelf attached to channel 0c has been corrected.

has anyone ever encountered such problems?

Andre.

[aborzenkov]

And you still did no open case with NetApp?

[mfeightner]

Yes, I have seen the same issue, running OnTap 7.3.3.  Anyone ever get a resolution to this?  Is it a bug?