ONTAP Discussions

ssh stopped working

RAKESHMOLE2
2,929 Views

i have a netapp N series 7.3.2 ontap , ssh suddenly stopped working. i get the ssh login prompt and as soon as i enter the password it freezes and nothing happens.

Did anybody face this issue?

3 REPLIES 3

JGPSHNTAP
2,929 Views

Try the RLM - or are you sure no one else is on it?

Can you ssh from linux or are you using putty.. 

RAKESHMOLE2
2,929 Views

i am connected using a serial cable now.

I am using putty which is not working.

I am the only administrator and hence i assume nobody is loged in

nicholaf
2,929 Views

In Putty is Serial marked? Is speed set to 9600?

You could also try hyper terminal. Here are the settings.

Also, once consoled in hit enter a few times. Do you get a prompt? If not, worst case is the filer is unresponsive. Are you still serving data? Is there a partner node? If you log into the partner is the system in takeover? Which port are you plugging into?

Regards,

Nicholas Lee Fagan

Public