FAS 2040 - Initial Setup

[gregchait]

Hello

I am stumbling out of the blocks on the initial configuration of a FAS 2040 connected (SAS & ACP) to a single DS4243.

I power on and connect via serial cable.  Initial research/documentation led me to believe a wizard would start after post and this is not the case.  I am also concerned because the post states the SAS controller failed and there is no link light (perhaps a sign of larger problems).

I assume that I would configure the ethernet port to the direct right of the ACP connection (e0P) with an IP address for management.  But when I navigate to "show devices" in the terminal session, I only see e0P and e0a thru e0d. 

I could not find a clear setup guide through NetApp's documentation.  If anyone can begin pointing me in the right direction, it would be appreciated...

Greg C.

[HENRYPAN2]

Hi Greg,

If you drop me an email to [email protected], I'll reply with a cheat doc for your ref. on filer initial setup.

Good luck

Henry

[gregchait]

Upon calling support, I was informed my issue is the FAS 2040 shipped with no drives populated.  I'll need to get the disks populated and proceed.

Thanks
Greg C.

[gregchait]

The issues I encountered ended up being related to the SAS cable.  Fairly unhappy with NetApp phone support for incorrectly telling me the FAS 2040 must have drives in it.  I realize it's an uncommon conversation, but this has thrown me in the wrong direction for days.

Greg C.

[HENRYPAN2]

Poor Greg,

You may wish to voice your unhappiness to the duty manager.

Good luck & good w/e

Henry

[gregchait]

Henry

Appreciated.  I won't make a big deal about it, but I took the emphatic "No." to my question of, "There's no way this configuration will work without drives in the FAS 2040?" at face value at the time.  Luckily I continued to work through resources in my company and found a resource that disputed this claim.  At the end of the day it was a red herring to my original problem.  I'll chalk this up to experience...

Greg C.