ONTAP Hardware
ONTAP Hardware
Hi all,
I have an old FAS3140 from a customer previous configuration.
I attached 1 FC shelf only to install clean configuration but I have several error.
First of all, I can't connect to the serial port, I tried with GTKTERM from debian because I don't have windows 7 driver for my USB to Serial adapter...
I show that the first controller is not boot the loader... I can't check why -> No connection
On the second controller I can reach the RLM port but when I tried to launch Boot Menu (CTRL+C when the message arrive) the filer panic:
I have a :
�
or:
Starting AUTOBOOT press Ctrl-C to abort...
Loading x86_64/freebsd/image1/kernel:....0x100000/3401704 0x53e800/3229520 0x852f50/1236008 Entry at 0x80148af0
Loading x86_64/freebsd/image1/platform.ko:.0x981000/569724 0xab5548/535632 0xa0c180/17256 0xb38198/29808 0xa104e8/1360 0xb3f608/4080 0xa10a38/54296 0xa1de50/71051 0xa2f3e0/1504 0xb405f8/4512 0xa2f9c0/256 0xb41798/768 0xa2fac0/968 0xb41a98/2904 0xa2fe88/112 0xb425f0/336 0xa2ff00/137120 0xb42740/142200 0xa516a0/425 0xa76c60/8377 0xab5456/237 0xa78d20/126216 0xa97a28/121390
Starting program at 0x80148af0
NetApp Data ONTAP 8.0.2P6 7-Mode
Copyright (C) 1992-2011 NetApp.
All rights reserved.
*******************************
* Press Ctrl-C for Boot Menu. *
*******************************
HT transaction timeout panic...
PANIC: Uncorrectable Machine Check Error at CPU0. NB Error: STATUS(Val,UnCor,Enable,PCC,Synd(0),Link(0),CKSynd(0),ExtErr(0x7),ErrCode(Gen,TO,Gen,Gen,Gen)).
version: NetApp Release 8.0.2P6: Fri Jan 27 14:48:08 PST 2012
cpuid = 0
Uptime: 14s
coredump: primary dumper unavailable.
coredump: trying secondary dumper...
no tftp server ip specified
netdump: no targets available to dump
coredump: secondary dumper failed -1.
System halting...
cpu_reset called on cpu#0
I Also tried a netboot to Ontap 8.1.4 netboot but :
LOADER-A> ifconfig e0a -addr=10.0.3.10 -mask=255.255.248.0
e0a: Link speed: 1000BaseT FDX
Device e0a:
hwaddr 00-A0-98-23-09-7C, ipaddr 10.0.3.10, mask 255.255.248.0
gateway not set, nameserver not set
speed unknown, loopback off
LOADER-A> netboot
No program name specified
*** command status = -1
LOADER-A> netboot http://10.0.3.1/netboot/kernel
Loading 10.0.3.1/netboot/kernel:0x100000/8454976 0x910340/1278344 Entry at 0x80158990
Found 10.0.3.1/netboot/platform.rc
Loading 10.0.3.1/netboot/platform.ko:0xa49000/655152 0xb97c40/694752 0xae8f40/39656 0xc41620/43152 0xaf2a28/86316 0xb07b54/63858 0xb174e0/140640 0xc4beb0/159120 0xb39a40/2024 0xc72c40/6072 0xb3a228/304 0xc743f8/912 0xb3a358/1680 0xc74788/5040 0xb3a9e8/960 0xc75b38/2880 0xb3ada8/184 0xc76678/552 0xb3ae60/448 0xb6f000/12918 0xb97b53/237 0xb72278/84120 0xb86b10/69699
Loading 10.0.3.1/netboot/rootfs.img:..0xc77000/135331328
Loading 10.0.3.1/netboot/platfs.img:.0x8d87000/84506112
Closing network.
Starting program at 0x80158990
NetApp Data ONTAP 8.1.4 7-Mode
md1: Preloaded image <10.0.3.1/netboot/rootfs.img> 135331328 bytes at 0xffffffff80c77000
md2: Preloaded image <10.0.3.1/netboot/platfs.img> 84506112 bytes at 0xffffffff88d87000
md1.uzip: 25536 x 16384 blocks
md2.uzip: 5760 x 16384 blocks
Copyright (C) 1992-2013 NetApp.
All rights reserved.
Skipped mounting the CFCARD.
*******************************
* *
* Press Ctrl-C for Boot Menu. *
* *
*******************************
mkdir: /cfcard/cores: Read-only file system
^C�
Phoenix TrustedCore(tm) Server
Copyright 1985-2006 Phoenix Technologies Ltd.
All Rights Reserved
BIOS version: 4.4.0
Portions Copyright (c) 2007-2009 NetApp. All Rights Reserved.
CPU= Dual-Core AMD Opteron(tm) Processor 2216 X 1
Testing RAM
512MB RAM tested
4096MB RAM installed
Fixed Disk 0: STEC
Boot Loader version 1.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2009 NetApp
CPU Type: Dual-Core AMD Opteron(tm) Processor 2216
Starting AUTOBOOT press Ctrl-C to abort...
Loading x86_64/freebsd/image1/kernel:....0x100000/3401704 0x53e800/3229520 0x852f50/1236008 Entry at 0x80148af0
Loading x86_64/freebsd/image1/platform.ko:.0x981000/569724 0xab5548/535632 0xa0c180/17256 0xb38198/29808 0xa104e8/1360 0xb3f608/4080 0xa10a38/54296 0xa1de50/71051 0xa2f3e0/1504 0xb405f8/4512 0xa2f9c0/256 0xb41798/768 0xa2fac0/968 0xb41a98/2904 0xa2fe88/112 0xb425f0/336 0xa2ff00/137120 0xb42740/142200 0xa516a0/425 0xa76c60/8377 0xab5456/237 0xa78d20/126216 0xa97a28/121390
Starting program at 0x80148af0
NetApp Data ONTAP 8.0.2P6 7-Mode
Copyright (C) 1992-2011 NetApp.
All rights reserved.
*******************************
* Press Ctrl-C for Boot Menu. *
*******************************
�
Phoenix TrustedCore(tm) Server
Copyright 1985-2006 Phoenix Technologies Ltd.
All Rights Reserved
BIOS version: 4.4.0
Portions Copyright (c) 2007-2009 NetApp. All Rights Reserved.
CPU= Dual-Core AMD Opteron(tm) Processor 2216 X 1
Testing RAM
512MB RAM tested
4096MB RAM installed
Fixed Disk 0: STEC
Boot Loader version 1.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2009 NetApp
CPU Type: Dual-Core AMD Opteron(tm) Processor 2216
Starting AUTOBOOT press Ctrl-C to abort...
Loading x86_64/freebsd/image1/kernel:....0x100000/3401704 0x53e800/3229520 0x852f50/1236008 Entry at 0x80148af0
Loading x86_64/freebsd/image1/platform.ko:.0x981000/569724 0xab5548/535632 0xa0c180/17256 0xb38198/29808 0xa104e8/1360 0xb3f608/4080 0xa10a38/54296 0xa1de50/71051 0xa2f3e0/1504 0xb405f8/4512 0xa2f9c0/256 0xb41798/768 0xa2fac0/968 0xb41a98/2904 0xa2fe88/112 0xb425f0/336 0xa2ff00/137120 0xb42740/142200 0xa516a0/425 0xa76c60/8377 0xab5456/237 0xa78d20/126216 0xa97a28/121390
Starting program at 0x80148af0
NetApp Data ONTAP 8.0.2P6 7-Mode
Copyright (C) 1992-2011 NetApp.
All rights reserved.
*******************************
* Press Ctrl-C for Boot Menu. *
*******************************
HT transaction timeout panic...
PANIC: Uncorrectable Machine Check Error at CPU0. NB Error: STATUS(Val,UnCor,Enable,PCC,Synd(0),Link(0),CKSynd(0),ExtErr(0x7),ErrCode(Gen,TO,Gen,Gen,Gen)).
version: NetApp Release 8.0.2P6: Fri Jan 27 14:48:08 PST 2012
cpuid = 0
Uptime: 14s
coredump: primary dumper unavailable.
coredump: trying secondary dumper...
no tftp server ip specified
netdump: no targets available to dump
coredump: secondary dumper failed -1.
System halting...
cpu_reset called on cpu#0
�
Phoenix TrustedCore(tm) Server
Copyright 1985-2006 Phoenix Technologies Ltd.
All Rights Reserved
BIOS version: 4.4.0
Portions Copyright (c) 2007-2009 NetApp. All Rights Reserved.
CPU= Dual-Core AMD Opteron(tm) Processor 2216 X 1
Testing RAM
512MB RAM tested
4096MB RAM installed
Fixed Disk 0: STEC
Boot Loader version 1.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2009 NetApp
CPU Type: Dual-Core AMD Opteron(tm) Processor 2216
LOADER-A>
Any help will be appreciate
Many thanks and best regards,
Emmanuel
looks like cpu0 is bad on one controller, I would call support or hopefully you have maintenance contract
Hello,
Ok thanks both, now after a shutdown on each controller no one want to boot correctly...
So HW issue but no maintenance contract for that device.
Best,
Emmanuel