Hi Sorry for the late reply. I have tried a complete reinstall of SRM, the SRA Server Appliance and the NetApp Adapter.
In the vSphere client I am now getting a slightly different error:
"Unable to find any Storage Replication Adapter (SRA) files. You must install SRAs before adding or modifying an array manager."
I suspect this still relates to the Environment variable path setting,as the error is even closer to the one listed in the article I linked previously.
Here are the Path environment variables on my SRM servers:
Are there any entries missing? For reference, I am running SRM 22.214.171.124, SRA Server Appliance and SRA v.4.0P1
To answer satishv's questions:
1. I've exported the SRA log bundle from the SRA server virutal appliance but there are lots of logs/files there could you let me know which log files I should be looking at?
2. Yes to both quesitons.
3. No, same error for both sites.
I've checked the cluster management IP, username and password and they are all correct. Also, I've read some articles where certain options not being set could cause this authentication problem, but I'm using clustered ontap 9.1, not 7-mode, so I'm not sure if there are equivalents of the 'httpd.admin.access' or 'httpd.admin.enable' options in C-DOT anymore.