VMware Solutions Discussions

VSC 5.0 backup job Credentials and alerts

q-med
5,900 Views

I need some help to change the "Destination Email Address(es)" for my backup jobs in the vSphere Web Client.

 

If I change the address and press "Send Test Email" the email is sent to the new address, but when I press OK the old email address is back, see attached picture for the Modify backup job window.

 

I can change the Notify On, Source Email Address, Destination Email Address and SMTP Host field, and send a test email, and have it delivered. But when I press ok the only field that is changed is the Notify On field.

 

Does anyone know how to make these changes permanent?

 

Thanks in advance

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YIshikawa
5,822 Views
You may be able to sort it out by editing scheduledBackups.xml like KB ID 1014396. Stop SMVI service, edit xml and restart SMVI.
https://kb.netapp.com/support/index?page=content&id=1014396

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q-med has accepted the solution

YIshikawa
5,823 Views
You may be able to sort it out by editing scheduledBackups.xml like KB ID 1014396. Stop SMVI service, edit xml and restart SMVI.
https://kb.netapp.com/support/index?page=content&id=1014396

amitraj
5,661 Views

This did not work for me. Did it work for anyone else? 

 

Steps I did:

 

I stopped VSC service, made the change on the .xml file, restarted the VSC service.

 

Please advise.

 

-Amit

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