VSC 6.2.1 logviewer http error 500

[#1]

Hi,

I updated our vsc installation from 6.2P1 to 6.2.1.

Since the upgrade I have the following error when trying to use the logviewer:

HTTP ERROR 500

Problem accessing /smvi/logViewer. Reason:

    Unable to compile class for JSP: 

An error occurred at line: 1 in the generated java file
The type java.io.ObjectInputStream cannot be resolved. It is indirectly referenced from required .class files

Stacktrace:

Caused by:

org.apache.jasper.JasperException: Unable to compile class for JSP: 

An error occurred at line: 1 in the generated java file
The type java.io.ObjectInputStream cannot be resolved. It is indirectly referenced from required .class files

Stacktrace:
	at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:92)
	at org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:330)
	at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:423)
	at org.apache.jasper.compiler.Compiler.compile(Compiler.java:317)
	at org.apache.jasper.compiler.Compiler.compile(Compiler.java:295)
	at org.apache.jasper.compiler.Compiler.compile(Compiler.java:282)
	at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:586)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:317)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:598)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:486)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:542)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:233)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1065)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:413)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:192)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:999)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)
	at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:271)
	at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:98)
	at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:238)
	at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:264)
	at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1201)
	at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:986)
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:933)
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:851)
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:953)
	at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:844)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:735)
	at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:829)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:598)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:486)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:233)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1065)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:413)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:192)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:999)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:250)
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:149)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:111)
	at org.eclipse.jetty.server.Server.handle(Server.java:350)
	at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:454)
	at org.eclipse.jetty.server.BlockingHttpConnection.handleRequest(BlockingHttpConnection.java:47)
	at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:890)
	at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:944)
	at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:630)
	at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:230)
	at org.eclipse.jetty.server.BlockingHttpConnection.handle(BlockingHttpConnection.java:66)
	at org.eclipse.jetty.server.bio.SocketConnector$ConnectorEndPoint.run(SocketConnector.java:254)
	at org.eclipse.jetty.server.ssl.SslSocketConnector$SslConnectorEndPoint.run(SslSocketConnector.java:665)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:603)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:538)
	at java.lang.Thread.run(Thread.java:745)

Thank you for any help.

[#2]

There is already a bug logged and VSC engineering support is currently looking into it. I will share further updates on this post as available.

[#3]

ok.

Thank you.

Best regards,

[#4]

I just encountered this same issue after upgrading to 6.2.1. I tried performing the backup manually from the vsphere client, and it said it couldn't rename the "_recent" snapshot, which led me to this KB article:

https://kb.netapp.com/support/s/article/vsc-smvi-backup-fails-with-failed-to-rename-snapshot?language=en_US

Short story is I had to delete my snapshot ending with "_recent", then I re-ran the job and it completed successfully.

[#5]

Hi Guys, any news regarding this issue?

[#6]

hi guys, is there an update available?

[#7]

anyone have bug ID number?

[#8]

Bug #1050057

no public details available right now...

[#9]

This is affecting several systems and we have just opened a case on it. Does anyone have any further info?

Thanks..

ps. I will update this as we'll push for escalation.

[#10]

Waiting for answers ...