About andris

andris · ‎2017-02-11

Unfortunately, the root-data-data partitioning scheme is only available on 9.0+ AFF systems. Are the 4 SSD's being used for FlashPool? You can comfortably use RAID4 for them. I would stick with RAID-DP for the HDD's - reliability levels of HDD's really demand it.

andris · ‎2017-02-11

@River wrote: Hi All : I am installing FAS9000 now, and I can not find out any KB about NVME modules. Do I need to setup the options like old PAM did? ex: options flexscale.xxxx Andris: Even though we evolved from PCIe cards to NVMe modules in the latest platforms, it's still Flash Cache. So, it's the same commands to configure and monitor. Configuration is mostly "enable and forget". You would use the "system controller flash-cache" commands for physical aspects and "system node external-cache" commands for the actual cache behavior configuration. The corner-case tweaking might still use the nodeshell flexscale.* options. And how can I predict the module's life? For SSD is shelf, I can use storage show disk in node shell. Andris: if you look at "system controller flash-cache show -instance", the percent-online field tells you how much of the Flash memory is operational. Also, when the module is almost at its end-of-life, the system will issue EMS events and AutoSupport messages. That said, Flash Cache modules don't really wear out before the lifetime of the platform. And if the NVME module failed, will it cause performance issue? Andris: Generally, yes. You'll get EMS events, alerts and AutoSupport messages sent if a Flash Cache module fails. And what's Quad-path used for? Only more safety? Should I cable as Quad-path right now? Andris: I answered this in your other thread. http://community.netapp.com/t5/FAS-and-V-Series-Storage-Systems-Discussions/What-s-Quad-path-used-for/m-p/127612#U127612 There's not too much information I can found on NOW site... And I had AFF700 need to install about a month later = =.

andris · ‎2017-02-11

The cisco port's SFP is a 4GB FC SFP. FTLF8524P2BNL-C2 You wanted to have an FCoE link, yes? Then you need a 10GbE SFP.

andris · ‎2017-02-11

Sure... If you don't want to peruse performance graphs/counters (e.g. via OnCommand Performance Manager) to check the storage utilization percentage or worry about specific workloads, going with Quad-Path cabling for AFF storage is a great rule of thumb. There's just the minor extra costs of using extra HBA ports and cables.

andris · ‎2017-02-09

In the Config Advisor tool, go to the Help menu and select "Open Support Ticket". You can describe the issue and attach any relevant files.

andris · ‎2017-02-09

There's not enough info to help with your issue. I'd open a case with NetApp tech support for assistance

andris · ‎2017-02-09

I would recommend the customer use a different workaround option, instead of changing to SMTP - keep the HTTPS transport, but disable X.509 certificate validation. The details are in the Support Bulletin KB: https://kb.netapp.com/support/s/article/https-autosupport-messages-will-fail-to-reach-netapp-from-your-storage-systems-after-netapp-autosupport-server-x-509-certificate-renewal-in-november-2016

andris · ‎2017-02-09

Hi River, While quad-path HA provides additional path resiliency, the main purpose for the additional cabling is to double the I/O bandwidth to the SAS3 storage stack. Configuring the storage stack with quad-path HA and double-wide intrastack connections is optional. All-SSD storage stacks can benefit from the increased bandwidth, especially for for large block (e.g. 64KB) sequential read streaming workloads.

andris · ‎2016-08-09

Unfortunately, a customer-viewable list is not available at this time. I suggest following up with your NetApp representative.

andris · ‎2016-04-27

Can you check if the environment is using a HTTP proxy? This might be a certificate issue with the proxy - not NetApp AOD server.

andris · ‎2015-03-09

Hi, For IBM N-Series systems, those tools are only available to IBM Technical Support. I would contact them if you require an Upgrade Advisor plan.

andris · ‎2014-05-21

There have been a few AutoSupport-related fixes in 8.2.1 or 8.2.2RC1 that would solve 8.2 issues. Since you're already on 8.2.1, it could be other factors at play. I'll reiterate my guidance - ensure the support engineer gets the notifyd.log files and related AutoSupport configuration/environmental information (autosupport options, hosts file, ifconfig -a, netstat, DNS, routing, SMTP servers, HTTP proxies, etc.) to troubleshoot your issue.

andris · ‎2014-05-14

I can confirm that other than the FAS8000, the management (wrench) port is limited to autonegotiating 10/100 Mb/s connections only. FAS8000's wrench port is "upgraded" to 10/100/1000 Mb/s. If your main switch infrastructure can no longer provide 100Mb/s full-duplex, then your idea is OK. Two considerations: 1. If you plug a number of wrench ports into your "feeder" switch, make sure your upstream Nexus allows multiple MAC addresses on the port 2. Make sure this switch autonegotiates properly with the wrench port. The wrench port does not have any manual Ethernet configuration options - autonegotiation is required.

andris · ‎2014-04-02

@aborzenkov: Is this what you mean by "use HFS"? http://www.rejetto.com/hfs/

andris · ‎2014-04-02

Late-breaking update... Today, we just released the 8.2.1 GA version... Version: 8.2.1.121 GA Software Download

andris · ‎2014-04-01

It would be best if you opened a technical case with NetApp to troubleshoot and diagnose the issue. The following info would be very valuable: 1. A few AutoSupport log files from the time period where you had failures: /etc/log/mlog/notifyd.log.<x> 2. Generate a user-triggered AutoSupport and manually upload it to NetApp. See: https://kb.netapp.com/support/index?page=content&id=1013073 (It would contain relevant info, such as networking configuration (interfaces, routes, DNS), AutoSupport configuration/history/status and latest snippets of EMS and notifyd log files)

andris · ‎2013-12-17

The SDK community link is here: https://communities.netapp.com/community/interfaces_and_tools/interfaces

andris · ‎2013-12-17

Customer-facing environmental info for platforms and shelves is available in the Site Requirements Guide on the NetApp Support Site. https://library.netapp.com/ecm/ecm_get_file/ECMP1112530

andris · ‎2013-08-19

Mohamed, You'll probably get more feedback from the Data ONTAP forum. https://communities.netapp.com/community/products_and_solutions/data_ontap Do you have System Manager 2.2? Consider: https://library.netapp.com/ecm/ecm_download_file/ECMP1203769 Comprehensive information can be found in your Data ONTAP release's Online Backup and Recovery Guide E.g. for 8.1.3 7-Mode: Data Protection Online Backup and Recovery Guide

andris · ‎2013-08-19

Assuming you're running 8.1+ Data ONTAP, you can check to see if the ASUP was successfully with the "autosupport history show -instance" command. This will at least tell you if the first leg of the transmission worked. If it did, you should proceed with the My AutoSupport ticket. If it didn't, then you can open a technical case with NetApp Support to help you diagnose the transmission failure. For more info, read this AutoSupport troubleshooting workflow KB: https://kb.netapp.com/support/index?page=content&id=2017276

andris · ‎2013-08-13

Hi Martin, This is somewhat ironic... if you are running Data ONTAP 8.1 or later, you can specify a non-standard port, already! However, it is not checked for "correctness", so you need to be careful with the syntax. Basically, you can append the mailhost name or address with ":<port#>". cDOT: system node autosupport modify -mail-hosts my.mail.server.com:2525 7-Mode: options autosupport.mailhost my.mail.server.com:2525 The burt I logged will drive improved input checking and documentation for this. Let me know how it works for you... -Andris

andris · ‎2013-07-30

What version of Data ONTAP is this request concerning? In Data ONTAP 8.1.x, snapmirror.conf is actually collected as the file "sm_conf.txt" in the snapmirror sub-system. Again, sub-systems are not always collected in a given ASUP message. For the "snapmirror" system, it's collected in callhome.invoke (doit "test"), callhome.invoke.all (doit) or callhome.weekly (WEEKLY_LOG).

andris · ‎2013-07-29

@Patrick: The missing licenses view is a known issue with My AutoSupport. It should be addressed soon. vijayang: It looks like you are referring to a Data ONTAP 8.1 system. Yes, that is the correct file to look at (in raw form or with a XML viewer). To "decode" it, look at each record: - the "service" attribute defines the license name (cifs, cf, a_sis) - the "is-licensed" attribute defines whether it is enabled on your system.

andris · ‎2013-07-29

What version of Data ONTAP are you running on the system? Starting with DOT 8.1, AutoSupport content is context-sensitive. The rc.txt file is not always included with every AutoSupport. Also, size and time budgets were introduced. There was a known issue with the leak-data file being too large, causing the collection of the rc file to be skipped. It was fixed in 8.1.3 and later releases. If it sounds like you might be in this situation, you can verify what was supposed to be collected and its collection status by examining the manifest.xml file that is also included with the AutoSupport message.

andris · ‎2013-07-25

Yes, those sources would work. If you need a nice presentation to show the customer, look for "Windows File Services in Clustered Data ONTAP 8.2-Customer Presentation" on the NetApp Field Portal.

Re: FAS2552 : using raid4 instead of raid dp

Re: Flashpools and FlashCache with newly announced FAS2650 and FAS8200

Re: Link not connected status on netapp FC Target adapter

Re: What's Quad-path used for?

Re: Config Advisor 4.7 - supplying incorrect Risk - per Netapp (2006721857)

Re: Broken State

Re: ASUP Size in 7Mode

Re: What's Quad-path used for?

Re: AutoSupport message types that generate a case in the NetApp CRM system

Re: Autosupport over HTTPS breaks when disabling SSL2+SSL3

Re: IBM NSeries monitoring

Re: AutoSupport and 8.2

Re: e0M - Management - SP Port

Re: Management port e0m

Re: 8.2 RC cDOT version of Edge

Re: AutoSupport and 8.2

Re: Data ONTAP Edge API

Re: Power consumption on DS4246

Re: Automating monthly snap shot to be retained for six months

Re: Myasup performance data missing for many customers

Re: how to change default ports smtp, http, https to send autosupport ?

Re: Raw AutoSupport Data seems to be missing info that used to be displayed ex: rc

Re: Software license view

Re: Raw AutoSupport Data seems to be missing info that used to be displayed ex: rc

Re: Ontap 8.2, SMB 3.0 and Hyper-V

ONTAP 9.16.1 EAP

ONTAP 9.15.1 EAP