That screenshot is for a much newer ONTAP version and newer HW platforms... but the concept is sound. Are your systems sending AutoSupport? Then you can go to the My AutoSupport portal and examine the "sysconfig-a" section from a historical AutoSupport to see what the IP address was for the BMC. My AutoSuport retains 60 days. If you need to go further back in time, open a case with NetApp Support and they can look it up further back in time, if needed. It will be at the bottom of the output and will look something like this: Baseboard Management Controller:
Firmware Version: 1.2
IPMI version: 2.0
DHCP: off
BMC MAC address: 00:a0:98:26:7e:b2
IP address: 10.1.2.3 <<<<<<<<<<<<
IP mask: 255.255.240.0
Gateway IP address: 10.1.2.1
BMC ARP interval: 10 seconds
BMC has (1) user: naroot
ASUP enabled: on
ASUP mailhost: 0.0.0.0
ASUP from: filer@company.com
ASUP recipients: filer-support@company.com
Uptime: 190 Days, 03:40:25 Can you remotely log into the host system? If you don't have AutoSupport enabled (which is always a shame...), you might be able to see the IP address show up in the /etc/log/messages (and .0) files in the root volume of the system. CIFS/NFS mount it to look around, or you can use the "dir" and "rdfile" commands from CLI advanced privilege to examine the log files.
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Hi Uwe, You can purchase one-time support for systems with expired entitlement. Contact NetApp Support for details. In the meantime, it would be very helpful you had the initial panic/crash information recorded. It might still be there, if you collect an RLM diagnostic dump. From RLM CLI: > rlm status -d Look over the output for any interesting info about the initial cause of the crash and what the console logs and system event logs say. Since it looks like a HW issue, it would also be a good idea to pull the PCM and check/re-seat all of the cards in the enclosure. After reseating, it wouldn't be a bad idea to run system diagnostics. Here's the link to the Diagnostics Guide applicable to the FAS3140. https://library.netapp.com/ecmdocs/ECMP1112531/html/ch1/overview.htm
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The extra data partition in the root-data-data version doesn't really change the disk assignment guidance for the physical (container) disks in an AFF system. We're still say saying half of the shelf is owned by node 1 and the other half is owned by node 2. See step 9 in this KB: https://kb.netapp.com/support/s/article/ka31A00000012lQ/How-to-convert-or-initialize-a-system-for-Root-Data-Data-Partitioning
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Hi Adam, A couple of comments... With the exception of the FAS6200 series of platforms, the Data ONTAP policy has been to not boot if it ever had less than the required system RAM. With very few exceptions, bootloader options are undocumented because they can be dangerous if mis-set. They should only be changed when instructed to do so by NetApp Support. If you're having problems with DIMMs, please open a technical case to troubleshoot and resolve it.
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Actually, the node management LIF can fail over - but it's restricted to other ports on the same node. (failover policy = local-only). You might want to look at your "Default Network" failover group's membership to see why node2 is unhappy but node1 is OK. If you truly do not want the node-mgmt LIF to fail over to another port other than e0M, you can set the failover policy of the node-mgmt LIF to "disabled" (a tip from @Overz) ::> network interface modify -vserver svm_name -lif lif_name -failover-policy disabled
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Hi Skip, My apologies... it turns out that "submit ticket" link is only available to NetApp partners or employees. In the future, if you have a favorite partner or NetApp employee, they can submit on your behalf. If you want to get this filed right away, you can send the details to Yogindra.kannukere@netapp.com Thanks, -Andris
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It's best to open a technical case with NetApp Support and have the suport engineer help you track down the source of the fault. It's tough to diagnose this without looking at the EMS event logs (you can see the latest events with "event show") and/or the shelf logs.
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That's strange.. Help -> Open Support Ticket should bring up this page: https://track.netapp.com/Ticket/config-advisor/30 Try this link, Skip.
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You might want to open a technical case with Support to look into this further - there could a number of factors at work, here. On the other hand, 8.3P2 is long in the tooth - your time might be better served moving to the recommended 8.3.x release - currently 8.3.2P9. Ref: Recommended Data ONTAP Releases on the NetApp Support Site You can check out the bugs fixed between these two release, if you like: http://mysupport.netapp.com/NOW/cgi-bin/relcmp.on?notfirst=Go%21&rels=8.3P2%2C8.3.2P9&what=fix Of particular interest... Bug 896685
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There's technical and philosophical arguments for not using e0M for anything but management roles. Technically, e0M has been a lower-speed port (100Mb/s, 1Gb/s) in various platforms, sharing a link with remote management (the service processor). It also is restricted to a 1500 byte MTU limit. Philosophically, management traffic (i.e. the control plane) should remain as isolated as possible from the data traffic.
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Unfortunately, the root-data-data partitioning scheme is only available on 9.0+ AFF systems. Are the 4 SSD's being used for FlashPool? You can comfortably use RAID4 for them. I would stick with RAID-DP for the HDD's - reliability levels of HDD's really demand it.
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@River wrote: Hi All : I am installing FAS9000 now, and I can not find out any KB about NVME modules. Do I need to setup the options like old PAM did? ex: options flexscale.xxxx Andris: Even though we evolved from PCIe cards to NVMe modules in the latest platforms, it's still Flash Cache. So, it's the same commands to configure and monitor. Configuration is mostly "enable and forget". You would use the "system controller flash-cache" commands for physical aspects and "system node external-cache" commands for the actual cache behavior configuration. The corner-case tweaking might still use the nodeshell flexscale.* options. And how can I predict the module's life? For SSD is shelf, I can use storage show disk in node shell. Andris: if you look at "system controller flash-cache show -instance", the percent-online field tells you how much of the Flash memory is operational. Also, when the module is almost at its end-of-life, the system will issue EMS events and AutoSupport messages. That said, Flash Cache modules don't really wear out before the lifetime of the platform. And if the NVME module failed, will it cause performance issue? Andris: Generally, yes. You'll get EMS events, alerts and AutoSupport messages sent if a Flash Cache module fails. And what's Quad-path used for? Only more safety? Should I cable as Quad-path right now? Andris: I answered this in your other thread. http://community.netapp.com/t5/FAS-and-V-Series-Storage-Systems-Discussions/What-s-Quad-path-used-for/m-p/127612#U127612 There's not too much information I can found on NOW site... And I had AFF700 need to install about a month later = =.
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Sure... If you don't want to peruse performance graphs/counters (e.g. via OnCommand Performance Manager) to check the storage utilization percentage or worry about specific workloads, going with Quad-Path cabling for AFF storage is a great rule of thumb. There's just the minor extra costs of using extra HBA ports and cables.
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In the Config Advisor tool, go to the Help menu and select "Open Support Ticket". You can describe the issue and attach any relevant files.
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I would recommend the customer use a different workaround option, instead of changing to SMTP - keep the HTTPS transport, but disable X.509 certificate validation. The details are in the Support Bulletin KB: https://kb.netapp.com/support/s/article/https-autosupport-messages-will-fail-to-reach-netapp-from-your-storage-systems-after-netapp-autosupport-server-x-509-certificate-renewal-in-november-2016
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Hi River, While quad-path HA provides additional path resiliency, the main purpose for the additional cabling is to double the I/O bandwidth to the SAS3 storage stack. Configuring the storage stack with quad-path HA and double-wide intrastack connections is optional. All-SSD storage stacks can benefit from the increased bandwidth, especially for for large block (e.g. 64KB) sequential read streaming workloads.
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Hi, For IBM N-Series systems, those tools are only available to IBM Technical Support. I would contact them if you require an Upgrade Advisor plan.
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There have been a few AutoSupport-related fixes in 8.2.1 or 8.2.2RC1 that would solve 8.2 issues. Since you're already on 8.2.1, it could be other factors at play. I'll reiterate my guidance - ensure the support engineer gets the notifyd.log files and related AutoSupport configuration/environmental information (autosupport options, hosts file, ifconfig -a, netstat, DNS, routing, SMTP servers, HTTP proxies, etc.) to troubleshoot your issue.
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I can confirm that other than the FAS8000, the management (wrench) port is limited to autonegotiating 10/100 Mb/s connections only. FAS8000's wrench port is "upgraded" to 10/100/1000 Mb/s. If your main switch infrastructure can no longer provide 100Mb/s full-duplex, then your idea is OK. Two considerations: 1. If you plug a number of wrench ports into your "feeder" switch, make sure your upstream Nexus allows multiple MAC addresses on the port 2. Make sure this switch autonegotiates properly with the wrench port. The wrench port does not have any manual Ethernet configuration options - autonegotiation is required.
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