You might want to get official guidance via a technical case.   That said, this message is informative -- "no usable root volume found". You probably need to have one NSE spare disk that isn't locked to create a 1-disk temporary root on it -- before you attempt the "revert_original" command. ... View more

I can confirm that jemalloc is a new required package for AIQ Unified Manager 9.9 - it's being used for MySQL.   Have you installed MySQL 8.0.21, specifically?  This is in the "Must Read" section of the download page:   MySQL Community Edition support: Active IQ Unified Manager requires MySQL Community Edition 8.0.21 on Windows and Linux systems. If the installed version of MySQL on your system is earlier than 8.0.21, the Unified Manager 9.9 upgrade process automatically upgrades MySQL to 8.0.21. Important: The installer of Unified Manger has been restricted to support only up to MySQL Community Edition 8.0.21, due to an interoperability issue. You must not upgrade MySQL to a release greater than 8.0.21. When a fix for this issue becomes available from MySQL, a new Unified Manager release will be provided. ... View more

I can't explain the qtree output difference, other than a possible scope difference (all vservers v.s. one vserver for example).   I found the explanation for the aggregate count difference... the ONTAP REST API doesn't include root aggregates. Ref: https://library.netapp.com/ecmdocs/ECMLP2856304/html/index.html DOC   /storage/aggregates Retrieving storage aggregate information The Storage Aggregate GET API retrieves all data aggregates in the cluster. System owned root aggregates are not included in the output. This API also supports specific queries, in addition to queries on aggregate body properties, which affect the output of the API. The parameters for these queries are “recommend” and "show_spares". Using the “recommend” query returns the list of aggregates that are recommended for creation in the cluster. The “show_spares” query returns a response outside of the records body, which includes the groups of usable spares in the cluster. ... View more

I would re-post your question and info in the ONTAP discussion area. https://community.netapp.com/t5/ONTAP-Discussions/bd-p/data-ontap-discussions ... View more

Connecting the 1st external shelf to the controller has the same constraints. The internal storage in the controller use the 2 x SAS cable as a redundant path - each node also has an internal path to every disk in its chassis. ... View more

Note: FAS22xx models have recently reached End of Support.   You'll need access to the ONTAP 9.1P20 image.tgz file for this procedure. ... View more

Great... after you upgrade to SP 5.9, check again after an hour or so. It should read Version16. ... View more

At this point, I'd just update to SP 5.9. The big benefit of SP 5.9 (beside some good fixes) is that the internal Ethernet switch configuration is updated automatically. ... View more

Use the (privilege: advanced) disk remove_ownership command. ... View more

Unfortunately, Data ONTAP 7.3.x passed end of version support in 2016 and the FAS2020 passed end of support in mid-2017. The 7.3.7 software is not available from any source at NetApp.   If you do obtain the software from a kind soul and plan to wipe the system, make sure you document/record the software licenses on the nodes, since you will have to re-install them. ... View more

Assuming you do not have AFF A320, AFF A250 or FAS500f in the cluster (nodes that use shared HA/cluster Ethernet ports), stick with RCF 1.1 files or RCF 1.6 files.  Avoid RCF 1.3/1.4 versions since they change the native VLAN from 1 -> 92 and can create problems during cluster switch refresh. Ref: https://mysupport.netapp.com/site/info/cisco-ethernet-switch ... View more

I'd file a support ticket... For questions associated with Active IQ OneCollect, open a ticket from the OneCollect Tool by clicking on Help-> Report a Problem.   This page is used to manually upload ONTAP and E-Series AutoSupport messages. However, I'm not sure it supports upload of OneCollect data collection files. https://aiq.netapp.com/asup-upload ... View more

Alex's DQP info request is important... Nice uptime... What is the ONTAP version? X477_TTCRE04TA07 latest firmware is NA03 - highly recommend update, too. ... View more

ONTAP 9 Encryption Power Guide reference: http://docs.netapp.com/ontap-9/topic/com.netapp.doc.pow-nve/GUID-5DD87E19-F311-4B2C-898C-285032E0B116.html ... View more

Ordinarily a 12Gb SAS drive is still compatible with a 6Gb SAS shelf. HWU can confirm or deny.  X341A-R6   BUT... you have a different compatibility issue.  X417A-R6 appears to be a NetApp Storage Encryption (NSE) FIPS drive. Storage system HA pairs with NSE drives cannot mix with regular drives, such as the X341A-R6. ... View more

Cisco docs are quite good. https://www.cisco.com/c/en/us/td/docs/switches/datacenter/nexus5000/sw/configuration/guide/cli/CLIConfigurationGuide/initconfig.html#73220 ... View more

Richard, Most of NetApp ONTAP documentation is online - the key is to specify your version and mode specifics. E.g.  ontap 8.x 7-Mode SP login https://www.google.com/search?client=firefox-b-1-d&q=ontap+8.x+7-Mode+SP+login   The 1st hit is: https://library.netapp.com/ecm/ecm_download_file/ECMP1155684 Pg 193. The SP comes with an account named "naroot". Only the SP naroot account and Data ONTAP user accounts with the credentials of the admin role or a role with the login-sp capability can log in to the SP. These users have access to all commands available on the SP. ... View more

These types of "limits" questions can usually be answered by looking up the platform and ONTAP version in the NetApp Hardware Universe. https://hwu.netapp.com ... View more

system ha interconnect status show is a privilege: advanced command. ::> set advanced ::*> system ha interconnect status show ... View more