Customer is looking to enhance their existing workflows by incorporating performance metrics to help them decide where to place a new workload in their environment.  Ideally we would be able to leverage IOPS and latency at the controller level.  Can someone point me to any documentation or guides we have that could help the customer determine what counters are available, and whether those can be implemented as trending over a specified period of time? ... View more

Working with a customer to build some SQL queries for reporting against a DFM 4.0.2 instance.  We are doing query joins for disk, plex, raid group, and aggregate to tie disks back to their aggregates, however about 80 of 300 aggregates not reporting anything due to a break in the chain showing NULL values for plex, RG, or aggr.  Here's the query: select distinct a.aggrid ,o.objName ,a.aggrstoragesystemid ,d.disktype ,p.plexaggrid ,r.rgplexid             ,d.diskrgid from aggregateview a left join objectview o on a.aggrid = o.objid left join plexview p on a.aggrid = p.plexaggrid left join raidgroupview r on p.plexid = r.rgplexid left join diskview d on r.rgid = d.diskrgid Could this be a permissions issue between the DFM host and the host login credentials for each storage system? Any guidance would be welcome. Thanks, Chris ... View more

Hi, Is there a mechanism to report on when the last completed raid scrub was completed on an aggregate? Within ONTAP 7-mode I can run the following: rlawson-vsim2> aggr scrub status -v aggr scrub: status of /aggr0/plex0/rg0 :         Scrub is not active.         Last full scrub completed: Tue Feb 22 08:43:41 PST 2011 Is there a way to report on this through Ops Mgr 4.x or UM 5.x? Are there any alerting mechanisms that could tell me when a scrub has completed? ... View more

Customer would like to restrict access to users who are not logged into the system.  They are concerned about alarm emails sent to large distribution lists and they want to prevent users from being able to make changes on the system when they are not logged in.  I would think they could do this by removing privileges to the "Everyone" account, but what would our recomemndation be for admins who want to lock down the system to users who are not logged in?  What roles/capabilities would be required to present a screen with no visibility into the Operations Manager GUI for users who are not logged in?  They would like to restrict visibility to system names, reports, events, etc... ... View more

Hi - Does System Manager 2.0R1 support viewing LUNS in vFiler-owned volumes?  If not, are there plans to add this functionality? My customer wants to move to System Manager and have their multistore management in a single interface.  This is a big selling point for them because they can already manage their CIFS and NFS objects, but they have to turn to the CLI to manage vFiler LUNs with the existing Filerview interface. Thanks. ... View more

Customer is asking me if we can monitor for free space in a volume via SNMP?  They are using a tool called PRTG to monitor their environment.   Do anyone know if ONTAP’s SNMP capability allow them to view free space in a volume? ... View more

How are inode full and almost full thresholds determined in Operations Manager 4.0 events? Is it possible to modify a volume's inode full or almost full threshold?  Is there a global option available? I could not find either in my research. Thanks, Chris ... View more

We have a protection manager dataset that has failed for 7 days.  Each day the job says it is waiting on a previous job #103885.  The protection manager GUI indicates job #103885 completed successfully.  I had the option to cancel job #103885.  After issuing the cancellation through the GUI, after 2 hours the job still indicates it is processing the abort. Is there a backdoor method to kill the job? I need help understanding what caused this job to hang and how to kill it.  I do not want to restart the dfm services. Here is a snapvault status from one of the qtrees in the dataset.  The filer sees the relationship as a normal "snapvaulted" state: [root@trulsut0001 ~]# rsh truanap0004 snapvault status -l /vol/dfpm_tr02_vol19_SV_1236712977_2946468784/gpho_1107 Snapvault secondary is ON. Source:                 172.21.124.11:/vol/tr02_vol19/gpho.1107 Destination:            truanap0004:/vol/dfpm_tr02_vol19_SV_1236712977_2946468784/gpho_1107 Status:                 Idle Progress:               - State:                  Snapvaulted Lag:                    176:10:39 Mirror Timestamp:       Wed Jul 14 05:02:33 EDT 2010 Base Snapshot:          truanap0004(0118064306)_dfpm_tr02_vol19_SV_1236712977_2946468784-base.0 Current Transfer Type:  - Current Transfer Error: - Contents:               Replica Last Transfer Type:     Update Last Transfer Size:     12 KB Last Transfer Duration: 00:26:45 Last Transfer From:     172.21.124.11:/vol/tr02_vol19/gpho.1107 [pozezac@trulvop0001 ~]$ dfpm job list 103885 Job Id Job State     Job Description ------ ------------- ------------------------------------------------------------ 103885 aborting      Back up data from node Primary data to node Backup of dataset tr02_vol19 (26919) with daily retention [pozezac@trulvop0001 ~]$ Here are the first and last events from job 103885 that PM claims is still running: Job Id:                    103885 Job State:                 aborting Job Description:           Back up data from node Primary data to node Backup of dataset tr02_vol19 (26919) with daily retention Job Type:                  remote_backup Job Status:                success Bytes Transferred:         79045287936 Dataset Name:              tr02_vol19 Dataset Id:                26919 Object Name:               tr02_vol19 Object Id:                 26919 Policy Name:               Back up_05:00 Policy Id:                 33831 Started Timestamp:         14 Jul 2010 05:00:06 Abort Requested Timestamp: 21 Jul 2010 09:49:36 Completed Timestamp:       Submitted By:              dfmscheduler Destination Node Id:       2 Destination Node Name:     Backup Source Node Id:            1 Source Node Name:          Primary data Job progress messages: Event Id:      16482760 Event Status:  normal Event Type:    job-start Job Id:        103885 Timestamp:     14 Jul 2010 05:00:06 Message:       Error Message: Event Id:      16574211 Event Status:  warning Event Type:    job-progress Job Id:        103885 Timestamp:     21 Jul 2010 09:49:37 Message:       Error Message: Received request to abort job. Here are the first and last messages from the next job that was the first failure for this dataset: [pozezac@trulvop0001 ~]$ dfpm job details 103969 Job Id:                    103969 Job State:                 completed Job Description:           Create local backup on node 'Primary data' of dataset 'tr02_vol19' (26919) with daily retention Job Type:                  local_backup Job Status:                failure Bytes Transferred:         0 Dataset Name:              tr02_vol19 Dataset Id:                26919 Object Name:               tr02_vol19 Object Id:                 26919 Policy Name:               Back up_05:00 Policy Id:                 33831 Started Timestamp:         15 Jul 2010 00:01:08 Abort Requested Timestamp: Completed Timestamp:       15 Jul 2010 01:01:09 Submitted By:              dfmscheduler Source Node Id:            1 Source Node Name:          Primary data Job progress messages: Event Id:      16489784 Event Status:  normal Event Type:    job-start Job Id:        103969 Timestamp:     15 Jul 2010 00:01:08 Message: Error Message: Event Id:      16489785 Event Status:  normal Event Type:    job-progress Job Id:        103969 Timestamp:     15 Jul 2010 00:01:08 Message:       Waiting for job 103885 to finish Error Message: Event Id:      16490974 Event Status:  error Event Type:    job-progress Job Id:        103969 Timestamp:     15 Jul 2010 01:01:09 Message: Error Message: tr02_vol19: Timed out while waiting for protection job  "Back up data from node Primary data to node Backup of dataset tr02_vol19 (26919) with daily retention" (103885) to finish. Event Id:      16490975 Event Status:  error Event Type:    job-end Job Id:        103969 Timestamp:     15 Jul 2010 01:01:09 Message: Error Message: ... View more