Active IQ Unified Manager Discussions

How to fix "Long running collector for STATISTICS"

rdenyer001
6,538 Views

Recently got an error on my Insight  Balance console that told me that my I had a Long running collector for STATISTICS:XXX.XXX.XXX.XXX.

Cant find any details on how to remedy this fault - anyone got any suggestions ?

Regards,

Richard

9 REPLIES 9

adaikkap
6,539 Views

Pls turn OFF the following option  in your Storage Systems.

nfs.per_client_stats.enable

cifs.per_client_stats.enable

Regards

adai.

rdenyer
6,539 Views

Thanks Adai,

Have checked both those options and they are both off.

Is there anyway to identify and "kill" this process  on the filer that does not involve shutting it down ?

Regards,

Richard

adaikkap
6,539 Views

Hi Richard,

     Are you using Performance Adviser 4.0 or latter which support client stats ? But AFAIK PA does not collect client stats more than 90/60 seconds.Also have you enabled automated client stats collection in PA/DFM ? If so what is the version of your DFM.

Regards

adai

rdenyer001
6,539 Views

Hi Adai,

We are running OnCommand  Balance Version 4.0.0.1 and  OnCommand/DFM  5.0.1

autoClientStatEnabled is set to  No

Regards,

Richard

adaikkap
6,539 Views

Hi Richard,

    AFAIK, these are things that trigger client stats. I don't know of anything other which triggers. I suggest you to work with support to nail down the issue.

Regards

adai

mcgue
6,539 Views

Were you able to find a resolution?

rdenyer001
6,539 Views

Not as yet , not worried too much as I am about to retire that storage system

plauterb
6,539 Views

This is a late reply, but if it only happened once, there is no need for concern. If it is repeating, you can reboot the Balance VA, and it should clear up.

If it continues after a reboot, please give support a call.

Regards,

Peter

rdenyer001
6,539 Views

       Thanks  - yes I done that

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