OnCommand Insight Updates - Error connecting to NetApp Update Server

[sanadmin_stadtdo]

Hi All,

I am looking for new updates on the Insight toolbar => Help => Check for Updates... and get the following:

All other connections (to www) from the Insight Server work correctly.

Any ideas.

Thanks.

Michael

[ostiguy]

Hey Michael,

Question - is your web browser configured to use a proxy to get to the Internet? In IE -> Internet Options -> Connections -> Lan Settings

If yes, is OCI configured to use the same proxy? OCI is setup to use a proxy under the OCI ASUP configuration section in the OCI administrative web portal.

Matt

[sanadmin_stadtdo]

Hi Matt,

there is no proxy in use in IE and there is also no proxy configured at the Insight Server -> Advanced -> ASUP.

Regards.

Michael