OnCommand Insight fails to collect data for DS 8300

[HITESH_THAPPA]

Recently installed ONCommand insight and tried to add IBM devices but it is failing to collect reports for IBM DS8300. checked the compatibility matrix and the correct version of DS CLI was installed. Commands are running on the DS CLI using the same username/password given to Oncommand.

attaching the screenshot for the error.

Any inputs?

[crocker]

  is this one that your team handles or should the question be asked in the NetApp Support Community?

[crocker]

Looks like you were not able to help on this issue here.  We have external and internal subject matter experts in the NetApp Support Community answering questions about SnapX products and software.  If you have an active NetApp Single Sign On (SSO) account login, this link enables you to engage them about this.