Active IQ and AutoSupport Discussions
I have a customer with a 2 node FAS2650 running OnTAP 9.1.
In Active-IQ it shows one node perfectly, the other node it shows the hostname as it's IP address, the system type as 'OTHERS' and the model is empty.
I looked in the NetApp Support, Inventory details and it is configured / identified there correctly.
Any ideas how i can get this resolved as when i try to use the Upgrade Advisor from within Active-IQ it fails and i suspect this is due to the above
I would open a case with NetApp support.
by any chance did you vistied legagcy autosupport link ..? there you can enter hostname & run the upgrade advisor.