I just tried to add a note to a support ticket via the Active IQ app on my android phone. Unfortunately, as soon as I tapped on the text box, a soft keyboard covered the bottom half of the screen obscuring the submit button and there's no way to remove that keyboard. I also noted that the screen would not auto-rotate when I turned by phone, hoping that would cause the keyboard to disappear. I gave up and added my note to the ticket from a web browser ... and have now spent about twice that amount of time trying to find the appropriate place to report this bug.
