Active IQ and AutoSupport Discussions

Can SP / RLM / RSA send Autosupport messages?

SNETAPPUSER
3,942 Views

Hi

I want to know whether SP / RLM or RSA can send autosupport messages via SMTP or HTTP(s)? If so, how to configure it?

Thank you in advanced.

3 REPLIES 3

bbjholcomb
3,868 Views

options autosupport.support.transport, you should be able to use smtp or http.

SNETAPPUSER
3,868 Views

I want to know whether SP or RLM is capable of sending autosupport messages?
What is the purpose of RSA? How does it help to troubleshoot errors from remotely?

bbjholcomb
3,868 Views

RSA helps NetApp support, then can make requests to your controllers to trigger autosupport and other things remotely.

If something fails off hours instead of waiting to get hold of you then trigger a autosupport or request a core dump to be sent.

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