Active IQ and AutoSupport Discussions

Forcing an ASUP to update myautosupport

KCORMIERGH

We have 4 new netapp heads that I have just had registered to my account.  I want to generate an autosupport so that I can get an upgrade advisor report from myautosupport.  I can't seem to find the command or commands to get this going.  Is there a way to manually trigger this or is my only option to wait for the daily reports to run?

-Kevin

2 REPLIES 2

ENDAVISGWU

options autosupport.doit WEEKLY_LOG

I haven't tried it with the newest autosupport website, but this use to update it.

Eric

martin_fisher

logon to the CLI of your new heads and run the command:

options autosupport.doit "ENTER TEXT"

This will generate an ASUP.

Also check you system console messages that your ASUP's are sent, or add yourself to the distribution list, so you receive a copy.

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public