Solved: Re: Issues connecting to ActiveIQ from system manager

Sycon1976 · ‎2024-11-12

Have several customers that are having this issue, I thought it may be related to upgrading to 9.15.1P3, but it appears on other versions I know were working correctly.

When you go to ActiveIQ suggestions I get the following errors.

Chrome = Cannot read properties of undefined (reading 'forEach')

Firefox = a[0].results.risks is undefined

Support suggested restarting the vserver service sysmgr but no luck.

andris · ‎2024-11-13

If this is in the context of https://aiq.netapp.com/, then click on the "Support" icon to report this issue to the AIQ Digital Advisor support team. Please provide the exact steps you take when this issue occurs.

View solution in original post

bretta · ‎2024-11-12

Is this for Active IQ Unified Manager (onsite) or Active IQ Digital Advisor (the website https://activeiq.netapp.com )?

Sycon1976 · ‎2024-11-12

This is from the ActiveIQ website, specifically when a cluster is registered through settings and looking at AQ risks.

andris · ‎2024-11-13

If this is in the context of https://aiq.netapp.com/, then click on the "Support" icon to report this issue to the AIQ Digital Advisor support team. Please provide the exact steps you take when this issue occurs.

Sycon1976 · ‎2024-11-13

Actually it fixed itself overnight. Support said they heard from the AIQ support team they had corrected an error