Active IQ and AutoSupport Discussions

No performance data on Active IQ Unified Manager performance graphs

Hello,

 

A few days ago we suddenly stopped getting performance data for the volumes on a cluster mode NetApp:

 

eladgotfrid1_0-1604328471057.png

We can see the performance data on the ONTAP system manager, but not on Active IQ.

It it worth mentioning that we also have an issue with NAbox for this NetApp, the harvest just fails with an exit code that might indicate a division by zero.

 

Do you have any suggestions on what might cause this behavior?

 

Active IQ version 9.7P1
ONTAP version 9.7

 

Thanks.

1 REPLY 1

Re: No performance data on Active IQ Unified Manager performance graphs

In our Active IQ we have the same problem.

 

We have upgraded to 9.8RC1. Same problem.

We have upgrade to 9.8. Same problem.

 

Is it a bug? We need some help because our Metrics are 0 always in Active IQ, although OnTap CM has them.

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