Active IQ and AutoSupport Discussions

report failed in my autosupport reporting portal

eisench
2,819 Views

Hello Community,

I created some reports but the status for every report is failed. No hint why!

Is there a possibilty to see why the status is failed? The creation process of the reports seemed to be ok.

 

Regards, Christoph

 

2 REPLIES 2

richard_payne
2,807 Views

That sounds lke the issue I had and it's a bug with the website.  Last I knew NetApp was working on fixing it. I haven't tried recently but I had the same behavior. No matter what the report was for it failed.

 

thx,

--rdp

hariprak
2,777 Views

Hi,

 

 

Can you check "autosupport history show -fields last-update,status,subject,error " with options

You can also refer below KB articles which talks about How to troubleshoot AutoSupport delivery failures,

 

https://kb.netapp.com/support/index?page=content&id=1015505

 

https://kb.netapp.com/support/index?page=content&id=3013886

 

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.
Public