Active IQ and AutoSupport Discussions

report failed in my autosupport reporting portal

eisench

Hello Community,

I created some reports but the status for every report is failed. No hint why!

Is there a possibilty to see why the status is failed? The creation process of the reports seemed to be ok.

 

Regards, Christoph

 

2 REPLIES 2

richard_payne

That sounds lke the issue I had and it's a bug with the website.  Last I knew NetApp was working on fixing it. I haven't tried recently but I had the same behavior. No matter what the report was for it failed.

 

thx,

--rdp

hariprak

Hi,

 

 

Can you check "autosupport history show -fields last-update,status,subject,error " with options

You can also refer below KB articles which talks about How to troubleshoot AutoSupport delivery failures,

 

https://kb.netapp.com/support/index?page=content&id=1015505

 

https://kb.netapp.com/support/index?page=content&id=3013886

 

 

Thanks

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.
Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public