report failed in my autosupport reporting portal

eisench · ‎2015-11-02

Hello Community,

I created some reports but the status for every report is failed. No hint why!

Is there a possibilty to see why the status is failed? The creation process of the reports seemed to be ok.

Regards, Christoph

richard_payne · ‎2015-11-02

That sounds lke the issue I had and it's a bug with the website. Last I knew NetApp was working on fixing it. I haven't tried recently but I had the same behavior. No matter what the report was for it failed.

thx,

--rdp

hariprak · ‎2015-11-03

Hi,

Can you check "autosupport history show -fields last-update,status,subject,error " with options

You can also refer below KB articles which talks about How to troubleshoot AutoSupport delivery failures,

https://kb.netapp.com/support/index?page=content&id=1015505

https://kb.netapp.com/support/index?page=content&id=3013886

Thanks

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