Hello,
After upgrading our FAS2040 from Data ONTAP 8.0RC3 7-Mode to Data ONTAP 8.0.1 7-Mode, AutoSupport wil not work anymore.
We are receiving the following messages:
Fri not found. Type '?' for a list of commands
NETAPPHOST> Fri Feb 11 10:49:19 CET [NETAPPHOST: asup.smtp.retry:info]: AutoSupport mail (HA Group Notification from NETAPPHOST (REBOOT (after giveback)) INFO) was not sent for host (0). The system will retry later to send the message
Fri not found. Type '?' for a list of commands
NETAPPHOST> Fri Feb 11 10:53:19 CET [NETAPPHOST: asup.smtp.host:info]: AutoSupport cannot connect to host SMTPHOST1 (Network is unreachable) for message: HA Group Notification from NETAPPHOST (REBOOT (after giveback)) INFO
Fri not found. Type '?' for a list of commands
NETAPPHOST> Fri Feb 11 10:53:19 CET [NETAPPHOST: asup.smtp.host:info]: AutoSupport cannot connect to host SMTPHOST2 (Network is unreachable) for message: HA Group Notification from NETAPPHOST (REBOOT (after giveback)) INFO
Fri not found. Type '?' for a list of commands
NETAPPHOST> Fri Feb 11 10:53:19 CET [NETAPPHOST: asup.smtp.retry:info]: AutoSupport mail (HA Group Notification from NETAPPHOST (REBOOT (after giveback)) INFO) was not sent for host (0). The system will retry later to send the message
Fri not found. Type '?' for a list of commands
NETAPPHOST>
Also after the upgrade I had to restore the IP address of the management adapter, cause it was gone.
1. I tried this kb article: https://kb.netapp.com/support/index?page=content&id=2011799 (smtphosts1 en 2 are pingable, all the interfaces are trusted)
2 Also the NetApp's IP addresses are trusted in the SMTPHOST relay list.
Anyone any idea how to fix this problem or how I can see which network interface SMTP uses for communication?
Thanks you in advance.
