General Discussion

Config advisor 5.8 Windows

Elodie
6,790 Views

Hello,


After installing Config advisor 5.8 windows, when I launch the program I get the error "failed to execute script manage_ca".
If I restart program without closing the error window, http: // localhost: 8055 start in firefox but Config Advisor does not launch : "Connexion failed".

 

Host : windows serveur 2012 R2 standard / firefox 73.0.1

 

Config advisor 5.4 works on the same host...

 

Thanks

Elodie

1 ACCEPTED SOLUTION

Mjizzini
5,258 Views

Reinstall CA 5.7.1 did work with me.

 

Remove the below folders from the 5.8 installation before reinstalling 5.8.

C:/Program Files/NetApp/ConfigAdvisor
C:/Users/xuan/NetApp/ConfigAdvisor
C:/Users/xuan/ConfigAdvisorData

View solution in original post

7 REPLIES 7

eladgotfrid1
6,020 Views

was anyone able to workaround this?

RVazquezABC
5,944 Views

Just installed it and it doesn't work. How frustrating. Could someone on Netapp please step in????

pburcin
5,935 Views

We last used v5.5 but I found this in the README file in the installation directory.  -->>> 6. In case the application fails to launch on Windows with "Failed to execute script manage_ca", right-click on shortcut or the executable
in install directory and choose "Run as Administrator"

FMS
5,375 Views

It does not work..

Mjizzini
5,259 Views

Reinstall CA 5.7.1 did work with me.

 

Remove the below folders from the 5.8 installation before reinstalling 5.8.

C:/Program Files/NetApp/ConfigAdvisor
C:/Users/xuan/NetApp/ConfigAdvisor
C:/Users/xuan/ConfigAdvisorData

robweight
4,937 Views

Thanks @Mjizzini this fixed it for me without having to do a reinstall.

 

Removed

C:/Users/<user>/NetApp/ConfigAdvisor
C:/Users/<user>/ConfigAdvisorData

 

 

Novicer
3,085 Views

The given solution doesn't work as mentioned above. Can some one help with a proper solution. 

Public