Config advisor 5.8 Windows

[Elodie]

Hello,

After installing Config advisor 5.8 windows, when I launch the program I get the error "failed to execute script manage_ca".
If I restart program without closing the error window, http: // localhost: 8055 start in firefox but Config Advisor does not launch : "Connexion failed".

Host : windows serveur 2012 R2 standard / firefox 73.0.1

Config advisor 5.4 works on the same host...

Thanks

Elodie

[eladgotfrid1]

was anyone able to workaround this?

[RVazquezABC]

Just installed it and it doesn't work. How frustrating. Could someone on Netapp please step in????

[pburcin]

We last used v5.5 but I found this in the README file in the installation directory.  -->>> 6. In case the application fails to launch on Windows with "Failed to execute script manage_ca", right-click on shortcut or the executable
in install directory and choose "Run as Administrator"

[FMS]

It does not work..

[Mjizzini · Accepted solution]

Reinstall CA 5.7.1 did work with me.

Remove the below folders from the 5.8 installation before reinstalling 5.8.

C:/Program Files/NetApp/ConfigAdvisor
C:/Users/xuan/NetApp/ConfigAdvisor
C:/Users/xuan/ConfigAdvisorData

[robweight]

Thanks @Mjizzini this fixed it for me without having to do a reinstall.

Removed

C:/Users/<user>/NetApp/ConfigAdvisor
C:/Users/<user>/ConfigAdvisorData

[Novicer]

The given solution doesn't work as mentioned above. Can some one help with a proper solution.