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Config advisor 5.8 Windows

Hello,


After installing Config advisor 5.8 windows, when I launch the program I get the error "failed to execute script manage_ca".
If I restart program without closing the error window, http: // localhost: 8055 start in firefox but Config Advisor does not launch : "Connexion failed".

 

Host : windows serveur 2012 R2 standard / firefox 73.0.1

 

Config advisor 5.4 works on the same host...

 

Thanks

Elodie

6 REPLIES 6
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Re: Config advisor 5.8 Windows

was anyone able to workaround this?

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Re: Config advisor 5.8 Windows

Just installed it and it doesn't work. How frustrating. Could someone on Netapp please step in????

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Re: Config advisor 5.8 Windows

We last used v5.5 but I found this in the README file in the installation directory.  -->>> 6. In case the application fails to launch on Windows with "Failed to execute script manage_ca", right-click on shortcut or the executable
in install directory and choose "Run as Administrator"

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Re: Config advisor 5.8 Windows

It does not work..

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Re: Config advisor 5.8 Windows

Reinstall CA 5.7.1 did work with me.

 

Remove the below folders from the 5.8 installation before reinstalling 5.8.

C:/Program Files/NetApp/ConfigAdvisor
C:/Users/xuan/NetApp/ConfigAdvisor
C:/Users/xuan/ConfigAdvisorData

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Re: Config advisor 5.8 Windows

Thanks @Mjizzini this fixed it for me without having to do a reinstall.

 

Removed

C:/Users/<user>/NetApp/ConfigAdvisor
C:/Users/<user>/ConfigAdvisorData

 

 

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