General Discussion

Config advisor 5.8 Windows

Elodie

Hello,


After installing Config advisor 5.8 windows, when I launch the program I get the error "failed to execute script manage_ca".
If I restart program without closing the error window, http: // localhost: 8055 start in firefox but Config Advisor does not launch : "Connexion failed".

 

Host : windows serveur 2012 R2 standard / firefox 73.0.1

 

Config advisor 5.4 works on the same host...

 

Thanks

Elodie

1 ACCEPTED SOLUTION

Mjizzini

Reinstall CA 5.7.1 did work with me.

 

Remove the below folders from the 5.8 installation before reinstalling 5.8.

C:/Program Files/NetApp/ConfigAdvisor
C:/Users/xuan/NetApp/ConfigAdvisor
C:/Users/xuan/ConfigAdvisorData

View solution in original post

6 REPLIES 6

Mjizzini

Reinstall CA 5.7.1 did work with me.

 

Remove the below folders from the 5.8 installation before reinstalling 5.8.

C:/Program Files/NetApp/ConfigAdvisor
C:/Users/xuan/NetApp/ConfigAdvisor
C:/Users/xuan/ConfigAdvisorData

View solution in original post

robweight

Thanks @Mjizzini this fixed it for me without having to do a reinstall.

 

Removed

C:/Users/<user>/NetApp/ConfigAdvisor
C:/Users/<user>/ConfigAdvisorData

 

 

RVazquezABC

Just installed it and it doesn't work. How frustrating. Could someone on Netapp please step in????

pburcin

We last used v5.5 but I found this in the README file in the installation directory.  -->>> 6. In case the application fails to launch on Windows with "Failed to execute script manage_ca", right-click on shortcut or the executable
in install directory and choose "Run as Administrator"

FMS

It does not work..

eladgotfrid1

was anyone able to workaround this?

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public