Your website page:
does not seem to do its job. (From a UI perspective, it confirms nothing.)
Your chatbot parrots this website over and over.
Your CSRs do not know any other way around this.
It took me to register to a message board to ask: How can I stop receiving emails from your company?
Hi @FristLsat, sorry this isn't working as you expected. Can you please forward the email to us? community *at* netapp.com
I'll help get your concern routed to the right people once we know what email(s) you're receiving.
Now it's a new email "Are you cloud ready?" from "NetApp Cloud <firstname.lastname@example.org>" .
Why would a company employ such tactics to irritate current-, potential, and uninterested customers?
I previously asked if you could forward the email to me. That will go a long way in helping to ensure this is sorted out for you (and anyone else).
At the bottom of any NetApp email it says:
"You are receiving this email at <email@example.com> because you are subscribed to receive communications from NetApp. You can unsubscribe at any time or manage your email preferences."
The word "unsubscribe" links to the website https://www.netapp.com/utility/subscribe/
Specifically, the subject line of the last 2 were "Last call - Webinar: SAP HANA success with ease" for a live webinar on Dec 3
Now I'm getting emails "Prepared for cloud innovation?" from "NetApp Cloud <firstname.lastname@example.org>"
Once again, the "Unsubscribe" webpage does not react other than to refocus back on my user input.
Is there an SLA that guarantees how many advertisements are sent out?
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