General Discussion

Netapp share IP not responsive but netapp name is connected.

Conankenan

Hi,

I have netapp 2520 storage and this storage use nas for our systems.

- \\netappname\shared folder connected

but 

- \\netappIP\shared folder not access 

What can I do ?

Dns system check not problem and reverse is working.

 

Thanks

 

 

 

 

 

14 REPLIES 14

pedro_rocha

hello

 

what is the error being shown with the IP attempt?

Conankenan

This error access denided. Look please attachment

and when I write try with IP adress on share this message on active directory.

same time look active directory event viewer;

The Netlogon service denied a vulnerable Netlogon secure channel connection from a machine account.

Machine SamAccountName: mrkznas
Domain: xxx.local.
Account Type: Domain Member
Machine Operating System: OnTap
Machine Operating System Build: 8.1.2P4
Machine Operating System Service Pack: N/A

For more information about why this was denied, please visit https://go.microsoft.com/fwlink/?linkid=2133485.

Conankenan

Netapp on puty terminal message;

[mrkznas:auth.tace.authanticateUser.Login.Rejected:info] AUTH:Login attemt by user rejected by the domain controller with error 0x0000022:STATUS_ACCESS_DENIDED.

pedro_rocha

Hello,

 

There is a KB: https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Microsoft_Security_Advisory%3A_CVE-2020-1472_impact_on_NetApp_applianc...

 

Apparently this is your case:

 

 
I guess you gotta go with workaround 2. I believe this system does not have support and running an upgrade would be risky.
 
Regards,
Pedro

Conankenan

Thank for reply,

Problem is not solition. Can any help me with remote ?

I cant understand problem, what happend system.

Shane name is ok but share IP nothing answer.  What should do this system?

 

pedro_rocha

Conankenan

Sorry little english,

Can you help with remote connection my system ?

pedro_rocha

Hello my friend,

 

Sorry I won't be able to do that. But try to find this security policy on your windows machine/GPO:

 

pedro_rocha_0-1625752014636.png

 

You got to ALLOW the setting (this will make your environment susceptible to security risks). If your system is 7-mode, this appears to be the only option. If you are running ONTAP and have a support contact, open a case with NetApp. IF you don't have a support contract, then you should stick with the workaround that I mentioned.

 

Regards,

Pedro

Conankenan

Thanks,

I trayed 7 mode but nothing.  I am searching solition thanks.

pedro_rocha

Did you try the workaround?

 

It's on Windows.

Conankenan

yes I tryed. But nothing any.

interesting;

All network share any server I connected.(IP and Share name connect)

but just netapp shares with IP not connect.  (we have 3 Netapp device two 2040 one 2520) all netapp devices share IP not opened but share name with connect

Please Look Attachment

 

pedro_rocha

what is the ONTAP version?

Conankenan

Sent to attachments

 

Conankenan

When I connect with IP.  SSH netapp terminal get error this. look attachment.

 

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