General Discussion

Problems accessing NetApp pages

sanadmin_do

As of last week, we no longer come to the download pages of NetApp with two different browsers (Chrome and Edge). We always get a message that the username or password is incorrect. Is it a bug on the NetApp site or is it intentional? Do you always have to use a different browser now?

1 ACCEPTED SOLUTION

AlexDawson

Hi there!

 

In case of problems like this, my first try is to use a private browsing window, and if that works, clear all the netapp.com cookies from your main browsing interface. I understand you have tried two browsers, but I would also try this first.

 

Hope this helps!

View solution in original post

2 REPLIES 2

AlexDawson

Hi there!

 

In case of problems like this, my first try is to use a private browsing window, and if that works, clear all the netapp.com cookies from your main browsing interface. I understand you have tried two browsers, but I would also try this first.

 

Hope this helps!

View solution in original post

sanadmin_do

Hi !

 

Thanks for the tip. It helps.

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