General Discussion

Unable to view or download simulator 9.X.

selvanj
3,287 Views

Hi,

I am trying to download Netapp simulator 9.x, by clicking the below link which asked to "continue: then it  went blank without  listing anything as below.

http://mysupport.netapp.com/tools/download/ECMLP2538456DT.html?productID=61970

 

Image 2.jpg

Even tried raising the issue in mysupport.netapp.com, the page goes blank. I have tried in another computer, same status. 

Can anyone please help me on this? Appreciated

 

Thanks and regards,

Selvan 

 

 

4 REPLIES 4

Ontapforrum
3,283 Views

Hi,

 

I tried using your link it works fine for me.

https://mysupport.netapp.com/tools/info/ECMLP2538456I.html?productID=61970&pcfContentID=ECMLP2538456

 

Could you try another browser : firefox or IE or Chrome ?

 

Thanks!

selvanj
3,273 Views

Hi,

Thanks for your suggestion. But i have tried in all browser, it did not work. So what i can understand as you can able to see the content, then the issue might be with my login. Today only I signed up in this portal.  But the sad part, when i try to escalate it to support, that too ends with blank page.  😞 

 

Thanks and Regards,

Selvan

Ontapforrum
3,257 Views

Thanks. I see your point. I think in next 24 hours you should be able to access the download page and its contents. Looks like it's to do with your account.

selvanj
3,151 Views

Thank You. I have raised the request to access "software downloads". Today i tried, it works and i can able to view and download simulator. 

 

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