XCP Timeout issues while using copy from one region to another region

[AravindKandipati]

Hello,

I Need some help, as I'm doing copy operation using XCP between two NAS shares [SVMs] which are located in Europe and NorthAmerica respectively. But getting timeout issues, as the copy operation is starting after 7 mins of delay. whereas Europe t Europe SVMs it is fast.

Please help me with the above request. Attaching some logs.

XCP 1.9.3; (c) 2024 NetApp, Inc.; Licensed to Vlad Artene-Sion [None] until Fri Feb 14 08:20:30 2025

Job ID: Job_test_trans_2024-06-11_18.00.23.898595_copy
4.23 KiB in (864/s), 3.53 KiB out (721/s), 5s
4.23 KiB in (0/s), 3.53 KiB out (0/s), 10s
4.23 KiB in (0/s), 3.53 KiB out (0/s), 15s
4.23 KiB in (0/s), 3.53 KiB out (0/s), 20s
4.23 KiB in (0/s), 3.53 KiB out (0/s), 25s
4.23 KiB in (0/s), 3.53 KiB out (0/s), 30s

Same as above it transfer 0 bytes for 7 mins and then actual copy starts.

[ChLokesh]

Hello Arvind,

I would need the exact error you are getting to assist you here.

Also, if you are using XCP NFS then you may want to check this KB.

https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/XCP_copy_and_resume_fails_with_Connection_reset_by_peer_error