FAS3140 / Ontap 8.2.4 7-mode / disk_fw_update with cf disable

[FSC1_1]

Hi Community,

I have taken over a FAS3140 from another department. There were different Ontap versions installed so I installed 8.2.4 on both heads.

There is no cluster license. Only nfs. Therefor cf is disabled.

Is it possible to run a disk firmware update with cf disabled? If yes how can I do this?
I have searched this site, several documents but found nothing.

Best regards

--Christian

[aborzenkov]

Yes, of course. Actually with default setup disk firmware update starts as soon as you copy new firmware to vol0.

[Sahana]

Hi,

Refer https://library.netapp.com/ecmdocs/ECMP1196990/html/GUID-27435825-BAB3-4594-A886-2BC8C1E21EDB.html to update disk firmware.

[FSC1_1]

Hi @all,

thank you for the feedback.

I know that after a Ontap update/upgrade there is a process which is automatically start the firmware update.

But this is not working in my environment.

The system is recognizing that a firmware update of the disks is necessary but it is not working.

In the messages log I see

Fri Jul 22 08:00:00 GMT [netapp-01:disk.fw.downrevWarning:warning]: 13 disks have downrev firmware that you need to update.

When I enter the disk_fw_update command nothing happens.

The necessary firmware files are in the /etc/disk_fw directory.

Best regards

--Christian

[FSC1_1]

When I try to update the disk firmware manually after a reboot I got

netapp-01> Fri Jul 22 09:18:01 GMT [netapp-01:dfu.firmwareDownloading:info]: Now downloading firmware file /etc/disk_fw/X279_S15K6288F15.NA03.LOD on 13 disk(s) of plex [Pool0]...
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1b.29 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1HVKE00009941L9LT].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1b.28 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1HVD700009939NAK8].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1d.27 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1HE2Y00009941LH4P].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1d.26 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1DMJE00009941LPAD].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1b.25 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1H7VH00009941JEEY].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1d.23 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1J05000009941LA3D].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1b.22 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1JFQ8000099411XJ8].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1b.21 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1H7P400009941LP0Q].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1b.20 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1H0TV00009941H3ZZ].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1d.19 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1HZVJ00009941ZJMB].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1d.18 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1GP7900009941K10Q].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1d.17 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1HZWJ00009941JEQS].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.clusterIcError:error]: HA interconnect error 19 encountered. Unable to download firmware to disk 1b.16 [NETAPP   X279_S15K6288F15 NA03] S/N [3QP1JF0S00009941LGNW].
Fri Jul 22 09:18:01 GMT [netapp-01:dfu.firmwareDownrev:error]: Downrev firmware on 13 disks.

I guess HA interconnect error 19 has something to do with a mailbox disk. I have not found a documentation how to fix this.

[rh]

Hi

What are the values of the options:

raid.background_disk_fw_update.enable

and

raid.disk.background_fw_update.raid4.enable

please?

If these are set to "off" then auto-updating won't happen.

Regards,

Richard.

[FSC1_1 · Accepted solution]

Hi @all,

raid.background_disk_fw_update.enable and raid.disk.background_fw_update.raid4.enable are set to on.

Meanwhile I have a solution for my problem.

Additionally to cf disable I have set options cf.mode to non_ha.

I then got a message to remove the partner unit and reboot to get NVRAM normaly working.

As I only need one head I have removed the other had from the box. After reboot of the remaining head the firmware update is working. Even automatically 

Thanks for help.

Best regards

--Christian