Hi,
The standard operating temperature for the datacenter should be 18C - 24C (65F - 75F), verify the temperature is within the desired range and remedy the environmental condition if not within the range. For more information, see the Site Requirements Guide.
To verify the current temperatures the filer chassis is reporting, run the command environment chassis list-sensors, the output will be similar to the following:
Note: The output might vary based on the filer type.
Controller> environment status chassis
Voltage ok
Temperature: Sensor Board Temp Top critical high: current temperature is 63 C, critical high is 63 C
Temperature: Sensor Chassis Temp Top warning high: current temperature is 56 C, normal high is 54C, critical high is 62 C
Temperature: Sensor Chassis Temp Bot warning high: current temperature is 54 C, normal high is 54C, critical high is 62 C
Power Supplies OutVoltage ok
Battery: Sensor Batt Temp warning high: current temperature is 58 C, normal high is 45 C, critical high is 60 C
Power Supply 1 ok
Power Supply 2: Sensor PSU2 Temp warning high: current temperature is 56 C, normal high is 55 C, critical high is 62 C
For a more detailed information, issue the command environment chassis list-sensors, the output will be similar to the following:
Note: The output might vary based on the filer type.
Controller> environment chassis list-sensors
Sensor Name State Current Critical Warning Warning Critical
Reading Low Low High High
-------------------------------------------------------------------------------------------------
1.1V normal 1109 mV 955 mV -- -- 1239 mV
1.2V normal 1227 mV 1038 mV -- -- 1357 mV
1.5V normal 1498 mV 1309 mV -- -- 1699 mV
1.8V normal 1829 mV 1569 mV -- -- 2029 mV
12.0V normal 12080 mV 10160 mV -- -- 13840 mV
2.5V normal 2502 mV 2116 mV -- -- 2870 mV
3.3V normal 3351 mV 2808 mV -- -- 3799 mV
CPU 1.2V normal 1180 mV 1038 mV -- -- 1357 mV
Board Temp Bot normal 47 C -3 C 7 C 68 C 75 C
Board Temp Top normal 40 C -3 C 7 C 55 C 63 C
CPU Temp normal 58 C -- -- -- 126 C
Chassis Temp Top normal 31 C 0 C 10 C 54 C 62 C
Chassis Temp Bot normal 28 C 0 C 10 C 54 C 62 C
Power Status normal good
Batt 8.0V normal 7552 mV -- -- 8512 mV 8576 mV
Batt Amp normal 0 mA -- -- 2112 mA 2208 mA
Batt Run Time normal 142 Hour 72 Hour 80 Hour -- --
Batt Temp normal 38 C 0 C 10 C 45 C 60 C
NVMEM 1.8V normal 1776 mV 1621 mV 1706 mV 1889 mV 1974 mV
NVMEM 8.0V normal 7313 mV -- -- 8508 mV 8604 mV
PSU1 normal good
PSU1 Fan normal 5420 RPM -- -- -- --
PSU1 Temp normal 34 C 0 C 10 C 55 C 62 C
PSU1 12V normal 12100 mV -- -- -- --
PSU1 5V normal 5150 mV -- -- -- --
PSU1 3V normal 3540 mV -- -- -- --
PSU1 12 Amp normal 5550 mA -- -- -- --
PSU1 5 Amp normal 3760 mA -- -- -- --
PSU2 normal good
PSU2 Fan normal 5440 RPM -- -- -- --
PSU2 Temp normal 30 C 0 C 10 C 55 C 62 C
PSU2 12V normal 12160 mV -- -- -- --
PSU2 5V normal 5180 mV -- -- -- --
PSU2 3V normal 3560 mV -- -- -- --
PSU2 12 Amp normal 5490 mA -- -- -- --
PSU2 5 Amp normal 3810 mA -- -- -- --
If the environmental conditions are within range, faulty hardware such as a fan or failing temperature sensor can also cause a system to overheat and shut down automatically, contact NetApp Technical Support for further assistance.
Thanks
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