Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

ONTAP Discussions

Logfiles empty

maxuptime

Hello,

 

after Upgrade to Ontap 8.2.3. one file in my HA-Pair (FAS 2240) sends no logfiles. The messages in /etc/messages are empty. How can i activte this?

 

the entry in  /etc/syslog.conf

 

*.info

 

Hope anyone can help.

 

Greetings 

Stefan

 

Update:

i configure the entry manuel with system manger. but i dont unterstand why they not logged the messages after update.

1 ACCEPTED SOLUTION

dirk_ecker

Hi Stefan,

the syslog.conf file should look similar to this:

 

# Sample syslog.conf file.  Copy to /etc/syslog.conf to use.

# You must use TABS for separators between fields.

 

# Log messages of priority info or higher to the console and to /etc/messages

*.info                  /dev/console

*.info                  /etc/messages

 

# Edit and uncomment following line to log all messages of priority

# err or higher and all kernel messages to a remote host, e.g. adminhost

# *.err;kern.*                          @adminhost

 

Would it be possible to update the file with this information? The syslog daemon will automatically restart shortly after you edited the file.

 

Could you please also PM me the systems' host name or serial number so I can take a look at the autosupport information?

 

Best regards,

Dirk

View solution in original post

2 REPLIES 2

dirk_ecker

Hi Stefan,

the syslog.conf file should look similar to this:

 

# Sample syslog.conf file.  Copy to /etc/syslog.conf to use.

# You must use TABS for separators between fields.

 

# Log messages of priority info or higher to the console and to /etc/messages

*.info                  /dev/console

*.info                  /etc/messages

 

# Edit and uncomment following line to log all messages of priority

# err or higher and all kernel messages to a remote host, e.g. adminhost

# *.err;kern.*                          @adminhost

 

Would it be possible to update the file with this information? The syslog daemon will automatically restart shortly after you edited the file.

 

Could you please also PM me the systems' host name or serial number so I can take a look at the autosupport information?

 

Best regards,

Dirk

View solution in original post

maxuptime

Hi Dirk,

 

thank you for the solution. That works.

 

Greetings

Stefan

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public