Shelf firmware update issues...

POWER1026 · ‎2013-06-16

Hello everyone,

I have an issue with one of my production machines. I had to replace a IOM module but was unfortunately preloaded with a higher firmware. I have 5 Shelves and was only looking to update the specific shelf. I followed all the instructions and for some reason, I can't get the command to recognize that specific shelf. This machine is running mixed path ( 3 shelves on multi-path and 2 shelves on single path). These are the commands I am running and errors that I receive. btw, I'm running Data ONTAP Release 7.3.2. In Red font color is my error.

priv set advanced

options shelf.fw.ndu.enable

storage download shelf 1c.shelf60

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I ran a few commands to confirm this was the shelf ID number and adapter.

NetappHostname> storage show shelf 1c.shelf60
Shelf name:    1c.shelf60
Channel:       1c
Module:        A
Shelf id: 60
Shelf UID:     50:05:0c:c1:xx:xx:xx:xx
Shelf S/N:     SHU-----------
Term switch:   N/A
Shelf state:   ONLINE
Module state: OK

This was from the Storage Environment command on shelf 60

Channel: 1c

Shelf: 60

SES device path: local access: 1c.60.99

Module type: IOM3; monitoring is active

Shelf status: normal condition

SES Configuration, shelf 60:

logical identifier=0x50050cc102016f30

vendor identification=NETAPP

NetappHostname*> storage download shelf 1c.shelf60

Error: shelf ID 60 not found on channel 1c.

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I heard of soft addressing but I don't think that is the issue. Maybe it's a glitch in data ontap. I'm not sure. If you have any information on what's going on or a possible work around please let me know.

Thank you!!!

bsti · ‎2013-06-18

Have you tried using just the adapter ID?

storage download shelf 1.shelf60

I've never tried just updating a single shelf so I can't test it. The instructions call for the adapter ID, which sounds like it does not want the channel:

storage download shelf [ -R ] [ adapter | shelf ]

        Downloads new firmware to disk shelves attached to
        adapter name adapter . If the name is of the form
        adapter.shelfN where N is an integer, then it is
        considered to be the name of the shelf with ID N
        attached to the adapter. In this case only the
        specified shelf is updated.

        If neither the adapter nor the shelf name is speci-
        fied, then all shelves attached to all adapters
        will be updated. For example, the following com-
        mand updates all shelves attached to adapter 5:
        storage download shelf 5
        The following command updates shelf 3 attached to
        adapter 8:
        storage download shelf 8.shelf3

        The -R option allows the firmware to be reverted to
        the version shipped with the current Data ONTAP
        release.

POWER1026 · ‎2013-06-19

After I posted this, I thought of the same thing!!!. I noticed C was channel. I'll give it a try in a few days and let you know. Thanks...