Hello everyone,
I have an issue with one of my production machines. I had to replace a IOM module but was unfortunately preloaded with a higher firmware. I have 5 Shelves and was only looking to update the specific shelf. I followed all the instructions and for some reason, I can't get the command to recognize that specific shelf. This machine is running mixed path ( 3 shelves on multi-path and 2 shelves on single path). These are the commands I am running and errors that I receive. btw, I'm running Data ONTAP Release 7.3.2. In Red font color is my error.
priv set advanced
options shelf.fw.ndu.enable
storage download shelf 1c.shelf60
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I ran a few commands to confirm this was the shelf ID number and adapter.
NetappHostname> storage show shelf 1c.shelf60
Shelf name: 1c.shelf60
Channel: 1c
Module: A
Shelf id: 60
Shelf UID: 50:05:0c:c1:xx:xx:xx:xx
Shelf S/N: SHU-----------
Term switch: N/A
Shelf state: ONLINE
Module state: OK
This was from the Storage Environment command on shelf 60
Channel: 1c
Shelf: 60
SES device path: local access: 1c.60.99
Module type: IOM3; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 60:
logical identifier=0x50050cc102016f30
vendor identification=NETAPP
NetappHostname*> storage download shelf 1c.shelf60
Error: shelf ID 60 not found on channel 1c.
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I heard of soft addressing but I don't think that is the issue. Maybe it's a glitch in data ontap. I'm not sure. If you have any information on what's going on or a possible work around please let me know.
Thank you!!!