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ONTAP Discussions

SnapCenter 3.0 Installation hangs/stops at "Installing Package MySQL Installer"



I am trying to install SnapCenter on Windows Sever 2016. Unfortunatelly, the installation hangs abruptly at "Installing Package MySQL Stage" as shown in the images below:

Image 1:



Image 2:



After 4 hours of waiting, I finally decided to cancel the installation and got the log file attached herein.  


Any idea what the issue could be? I have tried to redo the installation a couple of times to no avail. 





What is the system configuration? Check the memory and CPU. You need 32Gig RAM and 4 CPU minimum. 


I had kind of the same issue when installing Snapcenter 3.0.1 on Windows 2016, but instead of hanging at the MySQL installation phase, I received the following error: 


Value cannot be null. 


I changed the regional settings to decimal character "." instead of "," for the Snapcenter service user and received the same error. I also had to change the language for non-unicode programs to English (United States). 


After these two steps, I was able to install Snapcenter without further issues.







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